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Very good 7.7
Based on 3385 reviews

Recent customer comments

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Very good



based on 3385 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

Jerome C.
Singapore
December 25, 2013
Nice stay
Nice bathtub
The stay was alright. Floor felt oily and could be better

Yun L.
South Korea
December 25, 2013
Grand mega resort is absolutely not recommended
There is nothing good about this hotel.
Firstly, it is awkwardly far from the Kuta beach and buy streets. No entertainment at all, and we had to take taxi to everywhere. Even if we took taxi, the road was so inconvinient that the taxi has to make U turn twice to get 100m away from the hotel. Hotel breakfast was not good. The food wasn't good and the alfresco dining was accompanied by flies. When I steped into my room, I smelled rubber. Probably was the dirty air conditioner that had not been cleaned for a long time. We had to bear with the smell for 4 days and we decided to spend as little time as possible in the room. Internet? My room had no internet connection. I couldn't use wifi on my bed. There was 1 place in the room I could connect to hotel wifi; the bathtub. We had to go to the bathtub to use internet. How ridiculous is that? I requested to change my room and they and they said "I'm sorry we can't change your room because of wifi." Service? After the staff cleaned my room, he forgot to give us new towels. He probably was busy collecting the tip I left of the bed. I called the lobby and asked for towel. A guy came to give us towel and he just stood there, expecting tip from me. Do not book this hotel unless you want to have an awful stat in Bali.

Jolyon M.
Australia
December 24, 2013
Nice rooms, awesome bath
Nice room, big bathroom, good size bathtub
Really enjoyed the pool, bar and bath tub at this hotel

wong K.
Malaysia
December 24, 2013
Comfortable outstanding modern room design
Outstanding modern design, near to big shopping mall & nice swimming pool
The rooms are clean and tidy.. Comfortable...& the staff are very friendly

elvi E.
Indonesia
December 23, 2013
nice
nice pool bar

Lim H.
Malaysia
December 23, 2013
Small Hotel close to airport
Close to airport, close to hypermarket, good breakfast
We book two superior rooms but were upgraded without additional costs to a big family suite room which was a pleasant surprise for all of us since we were traveling with family members and all the children prefer to stay together. There is a mall with hypermarket (just opposite the hotel) and it is very convenient for shopping and there are many restaurants with broad varieties of food available at the mall, too. The hotel has a nice pool bar but the swimming pool is too small.

Chun C.
Hong Kong
December 23, 2013
Okay only will not come back
Cheap, near airport, private car driver is nice
This hotel is value for money. Room is okay but not as Fansy as in photos. Washroom is too big and no wardrobe and sink base. Mosquitos are everywhere in the room for the first day, staff had to spray every corner of the room. Private car driver is nice and responsible, he gave us suggestions and took us to many sightseeing spots

Shi N.
Singapore
December 23, 2013
Luxurious stay suitable for all
Design, friendly staffs and comfortable room
Overall it was a luxurious stay whereby the design of the hotel was posh and above my expectation. The staffs were friendly and fluent in English. However, as the beaches wasn't too near us thus I did not have a chance to go for relaxation. Also, while crossing opposite to the shopping mall, it was rather dangerous as the vehicles were driving really fast. Security was there to stop the vehicles. This hotel will be ideal for stay-cation if you are here for a rest and relax trip.

Maria H.
Philippines
December 22, 2013
Grand mega surprise
Strategic location adjacent to a convenient store, great breakfast, friendly staff
Great hotel with friendly staff and good location , 15 mins from the airport , 15 mins from the beach and near to all you might need. We booked a de luxe room but was upgraded to suite room with no extra charge! Spacious room with very comfortable bed. The comfort room is gigantic with tv and built- in speakers. Very pleasant stay over all. Hotel has no package tour but referred us to a great driver who turned out to be the best tourist guide we could ever have. Speaks good English , bargains for us when shopping, very flexible and doesn't ran out of things to share about Bali. Would recommend this hotel to friends.

Yah S.
Malaysia
December 22, 2013
Hotel design, Breakfast, and Price
easy access to airport,Delicious breakfast & Nice & Relaxing
Nice and relaxing the staff were helpful & friendly; Cleaniness, value for money as well as Good Breakfast, Good Location, Good Room