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Very good 7.7
Based on 3396 reviews

Recent customer comments

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Very good

based on 3396 reviews
  • Cleanliness 7.8
  • Facilities 7.0
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.5
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vicki D. from Australia
Stayed 7 nights in November 2013
Clean,nice and Value for money!!!!
Cost, room service, friendly staff
We have a nice stay here, overall , modern rooms, larger baths, great food for room service , only two , little things we noticed , 1. The pool needed to have an extra step to get and of the pool ans 2. It's a litte bit out of kuta, and the road out the front of the hotel is very very busy , but we would stay have again and the price is right!!!
Reviewed November 26, 2013

Christopher T. from Australia
Stayed 7 nights in November 2013
Good hotel, excelent attentive staff
Staff, food and the aircon!
We enjoyed our stay, only problem which can't be fixed is the location of the hotel, we had to use taxi's every time we went out if it was anywhere but the shopping centre over the road, which we found impossible to cross without the help of the hotel security men! The staff were excellent, special mention to Wawan, Ayam?, and some of the girls in reception were most helpful, in fact if we had time to speak to any of the staff they were more than happy to help us in any way they could, the staff are the hotels greatest asset, the food was very good, no cause for complaint either at breakfast or dinner. The room was vey good, only glitch we had was the freestanding washbasin in the bathroom, nowhere to put the soap or hang the towel! Overall a very good hotel, not sure if we will return but it would only be the location that would stop us, brilliant staff but the location........??
Reviewed November 26, 2013

Rolando S. from Indonesia
Stayed one night in November 2013
lovely hotel
centrally located
would love to stay at this hotel for future visit in bali
Reviewed November 25, 2013

Liu C. from China
Stayed one night in November 2013
Friendly staff, nice welcoming drink
Large bathroom, friendly staff, nice bed
Arrived around midnight and was informed that we got upgraded to the pool view room. Staff was so nice and friendly.not too far from the kuta city centre. We actually walked to the city centre in about 15mins.
Reviewed November 24, 2013

Siew K. from Malaysia
Stayed 2 nights in November 2013
Friendly service & nice breakfast
staff very friendly, breakfast very nice at reasonable price, comfortable bed.
Reviewed November 24, 2013

Ong H. from Malaysia
Families with older children
Stayed 4 nights in November 2013
Cozy and Great
Hospitality, Great breakfast, Nice pool view
Bravo! Thumbs up to all the staffs. Their hospitality had promised us a great stay in the hotel and Bali. There is a shopping mall just opposite the hotel. However, it is quite dangerous to cross over the road as the traffic is extremely heavy all the time. Hope the hotel management and local authority could look into this matter. Probably a pedestrian bridge. It would definitely add a value to Grand Mega Resort & Spa Bali.
Reviewed November 24, 2013

Teng T. from Malaysia
Families with young children
Stayed one night in November 2013
Clean,New & trendy
Clean, new & lively
We enjoyed our stay at the hotel.Room is clean, nice design & trendy.Hip & young, lively. Staf is helpful. Overall - wonderful trip.
Reviewed November 23, 2013

Kamal S. from Singapore
Families with older children
Stayed 2 nights in November 2013
Location near to airport, nice pool & fats internet in room
Very pleasant, friendly staff and fast service. Well done, keep up the good job. Will definitely recomend friends and make a come back to the hotel.
Reviewed November 23, 2013

Michael M. from United States
Business travelers
Stayed 2 nights in November 2013
Not the best; Not the worst
Decent compact rooms, good breakfast, genuinely friendly staff
Received a good price on Agoda. Rooms are very small but smartly designed. Be prepared for a lot of noise. People return from their night out throughout the night and into the morning. The rooms are in no way sound proof. Beds are not super comfortable. Internet didn't work in my room but did work in accompanying rooms. Cable went out while we were there.
Reviewed November 23, 2013

Chua F. from Malaysia
Stayed 4 nights in November 2013
Good staying time
Swimming pool, nearby convenient shop
Good environment, nice room, some staff is friendly and helpful but some not
Reviewed November 22, 2013