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Grand Mercure Phuket Patong

Soi. Ratuthit 200 Pi 2 , Patong , Kathu,Phuket, Patong, Phuket, Thailand 83150 (Show on map)

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"The staff was nice and courtesy, nice lounging area and..."

  • Dominique, United States
  • May 18, 2015
  • Area: Patong
  • Rooms : 314
  • Free Wi-Fi

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Room Types
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Superior Room King Bed Hot Deal No Refund
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Deluxe 1 King Bed Pool Access
Deluxe 1 King Bed Pool Access
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Superior 1 King Bed
Superior 1 King Bed
Deluxe 2 Single Beds Pool Access
Deluxe 2 Single Beds Pool Access
Deluxe 2 Single Beds Pool Access 3-2 Special Offer
Deluxe 2 Single Beds Pool Access Hot Deal No Refund
Deluxe 2 Single Beds Pool Access Hotel Special Offer
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Deluxe 2 Single Beds Pool Access Special Offer - No Pr
Deluxe 2 Single Beds Pool Access Thailand Breakfast Off
Superior Room King Bed
Superior 2 Single Beds Room
Superior Suite
Superior Suite
Superior Suite 3-2 Special Offer
Superior Suite Hot Deal No Refund
Superior Suite Hotel Special Offer
Superior Suite Hotel Super Sale
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Pool Villa 1 Bedroom Thailand Breakfast Offer
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Pool Villa 1 Bedroom
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Photos of Grand Mercure Phuket Patong

Grand Mercure Phuket Patong Phuket - Villa
Villa
Grand Mercure Phuket Patong Phuket - Villa
Villa
Grand Mercure Phuket Patong Phuket - Villa
Villa
Grand Mercure Phuket Patong Phuket - Villa
Villa
Grand Mercure Phuket Patong Phuket - Suite Room
Suite Room
Grand Mercure Phuket Patong Phuket - Suite Room
Suite Room
Grand Mercure Phuket Patong Phuket - Suite Room
Suite Room
Grand Mercure Phuket Patong Phuket - Suite Room
Suite Room
Grand Mercure Phuket Patong Phuket - Superior Room
Superior Room
Grand Mercure Phuket Patong Phuket - Hospitality
Hospitality
Grand Mercure Phuket Patong Phuket - Deluxe Pool Access
Deluxe Pool Access
Grand Mercure Phuket Patong Phuket - Superior Room
Superior Room
Grand Mercure Phuket Patong Phuket - Superior Room
Superior Room
Grand Mercure Phuket Patong Phuket - Suite
Suite
Grand Mercure Phuket Patong Phuket - Guest Room
Guest Room
Grand Mercure Phuket Patong Phuket - Tours
Tours
Grand Mercure Phuket Patong Phuket - Hotel
Hotel
Grand Mercure Phuket Patong Phuket - Hotel front
Hotel front
Grand Mercure Phuket Patong Phuket - Hotel front
Hotel front
Grand Mercure Phuket Patong Phuket - Swimming Pool
Swimming Pool
Grand Mercure Phuket Patong Phuket - Swimming Pool
Swimming Pool
Grand Mercure Phuket Patong Phuket - Spa
Spa
Grand Mercure Phuket Patong Phuket - Spa
Spa
Grand Mercure Phuket Patong Phuket - Fitness Room
Fitness Room
Grand Mercure Phuket Patong Phuket - Fitness
Fitness
Grand Mercure Phuket Patong Phuket - Kid’s club
Kid’s club
Grand Mercure Phuket Patong Phuket - Kid’s club
Kid’s club
Grand Mercure Phuket Patong Phuket - Kid’s club
Kid’s club
Grand Mercure Phuket Patong Phuket - Cooking Class
Cooking Class
Grand Mercure Phuket Patong Phuket - Restaurant
Restaurant
Grand Mercure Phuket Patong Phuket - Restaurant
Restaurant
Grand Mercure Phuket Patong Phuket - Bubbles Restaurant
Bubbles Restaurant
Grand Mercure Phuket Patong Phuket - Bubbles Restaurant
Bubbles Restaurant
Grand Mercure Phuket Patong Phuket - Eclairs
Eclairs
Grand Mercure Phuket Patong Phuket - Opera
Opera
Grand Mercure Phuket Patong Phuket - Choux
Choux
Grand Mercure Phuket Patong Phuket - Macarons
Macarons
Grand Mercure Phuket Patong Phuket - Beer Selection
Beer Selection
Grand Mercure Phuket Patong Phuket - Food and Beverages
Food and Beverages
Grand Mercure Phuket Patong Phuket - Food and Beverages
Food and Beverages
Grand Mercure Phuket Patong Phuket - Homemade Desserts
Homemade Desserts
Grand Mercure Phuket Patong Phuket - Le Grand Burger
Le Grand Burger
Grand Mercure Phuket Patong Phuket - Pub/Lounge
Pub/Lounge
Grand Mercure Phuket Patong Phuket - Pub/Lounge
Pub/Lounge
Grand Mercure Phuket Patong Phuket - Pub/Lounge
Pub/Lounge
Grand Mercure Phuket Patong Phuket - Pub/Lounge
Pub/Lounge
Grand Mercure Phuket Patong Phuket - Craft Bar
Craft Bar
Grand Mercure Phuket Patong Phuket - Craft Bar
Craft Bar
Grand Mercure Phuket Patong Phuket - Craft Bar
Craft Bar
Grand Mercure Phuket Patong Phuket - Craft Bar
Craft Bar
Grand Mercure Phuket Patong Phuket - Pub/Lounge
Pub/Lounge
Grand Mercure Phuket Patong Phuket - Reception
Reception
Grand Mercure Phuket Patong Phuket - Reception
Reception
Grand Mercure Phuket Patong Phuket - Lobby
Lobby
Grand Mercure Phuket Patong Phuket - Interior
Interior
Grand Mercure Phuket Patong Phuket - Meeting Room
Meeting Room
Grand Mercure Phuket Patong Phuket - Meeting Room
Meeting Room
Grand Mercure Phuket Patong Phuket - Meeting Room
Meeting Room
Grand Mercure Phuket Patong Phuket - Meeting Room
Meeting Room
Grand Mercure Phuket Patong Phuket - Ballroom
Ballroom
Grand Mercure Phuket Patong Phuket - Surroundings
Surroundings
Grand Mercure Phuket Patong Phuket - Surroundings
Surroundings
Grand Mercure Phuket Patong Phuket - Surroundings
Surroundings
Features of Grand Mercure Phuket Patong
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

BBQ facilities

business center

car park

coffee shop

concierge

elevator

executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

lockers

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

  
Sports and Recreation

billiards

children's playground

fitness center

garden

kids club

massage

outdoor pool

pool (kids)

solarium

spa

steamroom

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Mandarin)

English

French

Japanese

Korean

Russian

Thai

  

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Well-placed in the shopping, beaches, nightlife area of Phuket city, Grand Mercure Phuket Patong provides a most conducive spot for you to take a break from your busy days. The excitement of the city center is only 1 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Grand Mercure Phuket Patong ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

Step into one of 314 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless (complimentary), internet access – wireless, wake-up service, private pool, non smoking rooms which can be found in some rooms. The hotel offers fantastic facilities, including fitness center, outdoor pool, spa, massage, solarium, to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at Grand Mercure Phuket Patong.
Well-placed in the shopping, beaches, nightlife area of Phuket city, Grand Mercure Phuket Patong pro ... see more
Children and extra beds:
Children 0-12 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
1500 THB

Breakfast Charge (when not included in room rate)
470 THB

Check-In From
02:00 PM

Check-Out Until
12:00 AM

Distance from City Center
1 km

Distance to Airport
37.4 km

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
7

Number of Restaurants
1

Number of Rooms
314

Parking Fee (per day)
0 THB

Room Voltage
220

Time to Airport (Minutes)
41

Year Hotel Built
2014

Year Hotel Last Renovated
2014

Grand Mercure Phuket Patong Phuket - Food, drink and entertainment Chou Chou Deli Shop
French Pastry

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.5

based on
311 reviews

Value for Money
8.1
Location
8.8
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (311)
Sort by:
Dominique B. Groups United States of America, May 18, 2015
The rooms were extremely small. Not expected.

The staff was nice and courtesy, nice lounging area and decent bar.
6.7
The stay was okay but nothing to brag about. The hotel rooms were extremely small, not worth the price we paid. Upon my arrival my bed pillow had black mold on it. Also there was ants by the fridge, and in the bathroom; it just was not clean at all. A big disappointment after a long day of traveling. I felt for the amount of issues we experienced we should have been accommodated better than we were. All staff was very courteous and pleasant. If anything the staff deserved 8.5 stars.
Lap C. Couples Hong Kong, May 12, 2015
Room is small, ants are in the room

Service from staff is good, location is quite convenient. Not too crowded
6
Not as expected but cannot expect much as the price for a 5 star hotel is lower than expected. But should clean the room more tidy to keep small insects away
Lim H. Couples Singapore, May 11, 2015
Phuket - Grand Mecure

Nice location with walking distance to attraction. Good cleanliness standard at all time. Friendly staff and able to answer you most enquires.
7.7
Overall feelings are good. However, suggest to include the daily breakfast incorporate for the hotel room. Want to extend the check out room timing, due to flight was at 1750hrs. They claim that the Japanese group of 80 will be turn up, not allow. Time wasting at the airport.
Matt L. Couples Australia, May 7, 2015
Honeymoon

Pool access room really good. We really liked the location being close enough to walk to nearby jungceylon, restaurants patong beach etc but not a loud spot. Staff also very attentive and friendly
9.3
Really good. Staff was extremely accommodating being our honeymoon and made it extra special. Also really good service in that they allowed us to change our booking as we booked the wrong night. Hotel and pool was always clean. Only improvement was buffet breakfast we thought was a little too asian focused. Would have been better to have more western items like hashbrowns (had them 1 out of the 8 nights) and even western lunch foods as their was alot of asian dishes that werent breakfast foods. Bacon was also pretty poor, would have been good to have rindless shortcut bacon but this happens in alot of asian countries so not the biggest issue. Overall still really good and would recommend to anyone
Terence F. Couples United Kingdom, April 28, 2015
Perfect!!

Location, staff, and all in all a beautiful hotel!!
10
Chan H. Groups Hong Kong, April 24, 2015
Good~

good location, clean, new
8
Jarod A. Couples United States of America, April 11, 2015
Not a 5 star hotel

pool
4
If this is considered a 5 star hotel then you are sure to be disappointed. I would consider this a 3 start hotel at best. We stayed in a poolside room, which if you are to stay here, then I would recommend doing. The first issue was when we walked into our room there were mosquitoes everywhere. We let the front desk know, but they did not do anything about it, so we had to go buy our own bug killer. The second issue was the wifi. They advertise free wifi, which it is, but if you leave the premise then you will have to reconnect, which wouldn't have been a problem if it didn't make me change the password every time I left the premises. I had to go to the front desk every single time so that they could change my password. This happened at least 7 times. I asked them what I could do so that we could avoid this in the future, but because their English levels were low, they did not understand what I was asking. Another thing is the noise. I completely understand that Patong Beach is a party area, but the hotel is supposed to be a place where you go to get away from that. One night, there was a loud group that was partying in the hotel and I'm pretty confident that they had a Thai bar girl with them who was yelling. This wouldn't have been a problem except for the fact that it was past 3 a.m.. The management needs to do a better job on keeping an eye on who is going in and out of the property. This was completely unacceptable. The next evening there was another loud group, but this time we let management know and they asked them to keep it down. Thirty minutes later, the noise level was back up. This happened two more times. Once should have been enough, but for management to let it continue shows you what kind of hotel it is. Also, we received free breakfast for every night we stayed, which was a total of 5. This was the only meal that we ate at the hotel, but I would say skip it because it was the worst meal that we had in Thailand. This hotel is very disappointing.
Shui K. Couples Hong Kong, April 10, 2015
Average

Location, Staff and hotel decoration
7.3
There is a cockroach on the stair, swimming pool and hotel room is a bit small, no slipper provided in room, the hotel room is a bit far from lobby. The view of hotel room is great, body wash and shampoo supplied are good.
Mavis Y. Couples Hong Kong, April 8, 2015
Clean, relaxing, and comfortable. Value for money

Able to swim in 3 large size normal shape swimming pools with little traffic; convenient location in a quiet area; room was clean and tidy with a touch of moderness
9.3
I enjoyed my stay at Grand Mercure very much. Nicely decorated hotel, quiet area in a convenient location, staff were friendly. What I like the most was their 3 large size swimming pools with little traffic so that I could swim freely
Ryan S. Couples Netherlands, April 7, 2015
Okay stay

Location, comfortable rooms, wifi
6
Average stay. Not 5-star worthy, more like 4-star at most, both in terms of room comfort and staff performance. Hotel amenities are cheap. Wifi is strong and stable. Location is good right next to busy shopping and nightlife area, but don't expect a resort feel staying at this hotel.
< Previous page 1 - 10 of 311 reviews Next page >

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Customers like this resort for:
Area recommended for:
  • beaches
  • nightlife
  • shopping
Distance to airport:
  • Phuket International Airport (24.3 Km)
Customer comments:
  • "Cleanliness" , "comfortable" , "Nice pool"
Top attractions in the area:
  • Dive Supply (0.2 Km / 3 min walk)
  • Jungcelon Shopping Mall (0.6 Km / 8 min walk)
  • Bangla Road (0.6 Km / 8 min walk)
  • Tiger Entertainment (0.6 Km / 8 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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