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More about this hotel:
    Area recommended for:
  • shopping
  • nightlife
  • beaches
    Distance to airport:
  • Phuket International Airport (24.3 Km)
    Customer comments:
  • "Cleanliness", "comfortable", "Nice pool"
    Top nearby attractions:
  • Dive Supply (0.2 Km / 3 min walk)
  • Jungcelon Shopping Mall (0.6 Km / 8 min walk)
  • Bangla Road (0.6 Km / 8 min walk)
  • Tiger Entertainment (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

Grand Mercure Phuket Patong

Soi. Ratuthit 200 Pi 2 , Patong , Kathu,Phuket, Patong, Phuket, Thailand 83150

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Features of Grand Mercure Phuket Patong

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • BBQ facilities
  • business center
  • coffee shop
  • concierge
  • convenience store
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • gift/souvenir shop
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • poolside bar
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • billiards
  • children's playground
  • fitness center
  • garden
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • solarium
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Thai

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Resort Description
Well-placed in the beaches, shopping, nightlife area of Phuket city, Grand Mercure Phuket Patong pro...see more Well-placed in the beaches, shopping, nightlife area of Phuket city, Grand Mercure Phuket Patong provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Phuket hotel. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, convenience store, fax machine.

Guests can choose from 314 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's fitness center, outdoor pool, spa, massage, solarium are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make the Grand Mercure Phuket Patong the perfect base from which to enjoy your stay in Phuket.
Resort Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (453)

Business travelers (12)

Couples (243)

Solo travelers (56)

Families with young children (76)

Families with older children (31)

Groups (35)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (453)
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Scott H. Couples
United Kingdom, February 08, 2016
Good location out of the hustle and bustle

Decor is nice, friendly staff, good facilities
Overall we had a pleasant stay. It's a lovely hotel with various chill out areas. There were a few niggly things but nothing to put us off staying again or recommending this hotel to others. Bathrooms are in need of a re silicone. Staff all very friendly with the exception of breakfast on the first morning where the waitress was very abrupt when my husband asked for some coffee. There were no other customers so I thought this was a bit rude. Clientele over CNY was very off putting. Rude to staff. Like locusts at the breakfast buffet. Plates piled high I'm surprised the kitchen managed to replace! Trying to take people's reserved tables. Barging into people. Spitting at the poolside. Hats off to the staff for being so professional and organised! Well done.
Logan J. Couples
New Zealand, January 06, 2016
Great location and relaxing

Pool, location and rooms
Simon T. Couples
Australia, December 31, 2015
Amazing resort in heart of Patong

The pool; great breakfast; service levels
Amazing stay in a beautiful resort ideally located in Patong. Staff are wonderful. The pool rooms are absolutely fantastic if the budget allows. Loved our stay - really perfect in every way and exceeded expectations.
Ahmed A. Solo travelers
United Arab Emirates, December 26, 2015
Not as good as expected of 5 star hotel

Shu O. Couples
Singapore, December 27, 2015
My stay dec 2015

Promptness in housekeeping, good customer service, friendly staff
A good stay, however if you are looking to swim, there is a space constraint due to peak season. Nevertheless, nice ambience.
Joanne T. Families with young children
Malaysia, December 29, 2015
Comfortable hotel

Location, food, room comfort
Overall stay was good; liked the kids' pool with the little kiddie slide. Breakfast spread was good, pastries & coffee was awesome. Kids' corner was great too. However, the staff at the front desk who checked us in was not very friendly. She seemed rather annoyed for some reason, which made us feel a little uncomfortable.
Gary L. Solo travelers
United Kingdom, December 19, 2015
Excellent Hotel

Staff, Cleanliness, Location
During a recent 5 night stay at Grand Mercure Patong, I found my stay to most enjoyable! Nice friendly and helpful staff, imaculate public areas and rooms. The rooms were also of good size and good pool area. Strong wifi throughout. Good location to main shopping area's, beach and nightlife. Great value for money. Would not hesitate to stay here again on my next visit to Patong.
Sherene Y. Couples
Singapore, December 09, 2015
Nice hotel but poor service

Newer than those around, away from noise.
Although hotel is fairly new ~2yrs, furniture in room shows wear and tear (chipping off). Staff at Bounce has bad attitude. Rude to hotel guest. Went down for a swim and left the pool towel on the deck chairs before we return to our rooms like the rest did. Bounce staff came over and shouted at us, to return to counter else he will charge us. May i know if this is the way to talk to hotel guests?? Do no simply assume that we do not understand English. I'm sure our English is better than them and where is the word please or kindly?? Although we look like some other majority guests, we are not from the same country!! I hope the hotel will educate their staff to treat ALL hotel guests with respect regardless of which country they are from.
Neo N. Couples
Singapore, December 06, 2015

Cleanliness, friendly, products
Kim P. Couples
Australia, December 07, 2015

The staff. The hotel was so beautiful. The efficiency of the hotel
8 nights

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