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Grand Mercure Roxy Hotel

50 East Coast Road Roxy Square Marine Parade Road, East Coast / Katong, Singapore 428769 (Show on map)

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Area: East Coast / Katong Number of Rooms: 570
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1813 reviews

Value for Money
7.4
Location
7.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.0
All reviews (1813)
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Chandan B. Business travelers Indonesia, December 29, 2013
comfortable and friendly staff at the reception

good clean rooms good lobby skillfull staff
6.7
Sakhi D. Couples Indonesia, December 29, 2013
Simple and cozy

Safe, comfortable and great atmosphere
7.3
It was great, the staff were helpful. A simple,minimalist room which provided the comforts.
Gang L. Couples China, December 29, 2013
Very nice

centrally located, close to shopping centres, clean rooms
8
Chao M. Solo travelers Singapore, December 28, 2013
good

good, clean,location
5.7
Sophia S. Couples China, December 26, 2013
Pleasant stay

clean room, friendly staff, good location
7.7
3rd time staying. Hotel has been renovated recently so lobby, room and corridor were all clean and new. Pleasant stay and will stay there again next time.
Andrea A. Families with older children Australia, December 26, 2013
Comfortable and good value hotel

Free shuttle bus to both airport and city centre! good standard rooms with comfortable beds! free wifi
7.3
Attentive and friendly staff on hand to help with any issues, overall a good experience
Shermaine L. Couples Malaysia, December 26, 2013
Great location, quiet, serene and comfortable.

Great surrounding, good service and clean room!
6.7
Blair P. Families with young children New Zealand, December 26, 2013
Comfortable over night stay

Airport shuttle, friendly staff, child friendly - set up an extra bed for free in our room.
8.3
We just over-nighted between flights, but it was a comfortable and positive experience. Lobby was decked out in xmas decorations which the children enjoyed. The room was comfortable and easily fit us and 3 young children. Wish we had more time to take advantage of the hotels amenities and explore the surrounding area.
Song L. Families with older children Singapore, December 26, 2013
Airport shuttle available, near east coast park

Upgraded gym, good size room and airport shuttle
5.3
The hotel had a makeover, new front desk, new gym, tv now on hang on wall.... Wasn't impresses with the checking in/out process as the wait was long... I went to conciage to get a complimentary parking ticket and another long wait awaits... There was a tourist before me taking up a staff member and there are another two staff just coming in and out of area without attending to me!
Johnson T. Couples Singapore, December 25, 2013
Breakfast booking for Guest is a chore

Clean Room / Quiet Surroundings / Smoking rooms available
5.3
My Guests: 2 couple and a single was quite unhappy with breakfast as they had to pay for it - i as their host had instructed the hotel to debit my credit card for them to have a through pass for 5 days of breakfast instead of them paying for it - it is so disgraceful and a loss of face that this was not done despite repeated reminders on the first nite , second nite and until the third day this still carried on. one of my guest got fed-up and left midway thru her stay to stay in MBS for the remaining 2 nites.

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Customer Reviews - Grand Mercure Roxy Hotel, Singapore

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