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Grand Mercure Roxy Hotel

50 East Coast Road Roxy Square Marine Parade Road, East Coast, Singapore 428769 (Show on map)

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Area: East Coast Number of Rooms: 570
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 2087 reviews

Value for Money
7.5
Location
7.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (2087)
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Nur S. Couples Singapore, August 2, 2015
good

check in, location, front desk
6.7
Everything was just nice until the end. the concierge was very rude.
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Ikhwanudin Z. Couples Singapore, August 1, 2015
staycation

pool . location. staff
7.7
enjoying
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Jagdeep S. Business travelers India, August 1, 2015
Good Executive Class Hotel - Reasonable Price

Meeting Rooms, Swimming Pool & Room Service
10
Good stay. Everything is 5 Star except that it lacks a train station.
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Thomas M. Business travelers United States of America, August 1, 2015
Good Business Hotel, Updated Rooms, Great Location

Updated Room, Club Lounge, Great location
9.3
Have stayed at this hotel off and on for 6-7 years. The rooms had been getting really worn. Booked a Club Floor room this time. Lounge was great! Had several business meetings there. Guest rooms were much improved
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Gary G. Couples Australia, August 1, 2015
Roxy Mercure stop off

Close to the airport.
8.3
No problems at all. Liked the free shuttle bus to the airport also.
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Ika A. Families with older children Indonesia, August 1, 2015
Dusty table, long queuing at receptionist

Opposite parkway mall and behind 112 katong mall
4
I was sit on the carpet and found out that the coffee tables are dusty, and the light room is not bright enough.. Might have to consider change the lighting, and then the shower is not good enough so basicly i have to take long shower.. The worst is the express checking out cannot use, so we have to queuing for checking out, please be more consider to rushy guests.
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Anna D. Families with young children Australia, July 31, 2015
Did not follow through with the promise

Not too far from the airport
5
It would have been better if our king bed delux room was ready upon our check in. Instead I had to take a 2 single bed room as we couldn't wait for another hour for our room. Was travelling with 2 small exhausted children. I was promised that a staff member would come to our room in a few minutes and arrange for a rollaway bed, but that never happened ....
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Angela W. Solo travelers Australia, July 31, 2015
Great hotel

very comfortable, great location, airport transfers a bonus
9
this hotel was recommended by a friend and definitely lived up to their recommendation. Staff were great and room was very good. I'll be back
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Michelle C. Couples Australia, July 31, 2015
Time for an upgrade

Helpful staff, convenient to amenities, proximity to airport
6
The hotel is showings signs of needing some overhaul. Airconditioning was not cold in the room despite adjusting it to the coldest temperature, creating a very humid and stuffy environment in the room. Carpets and beds were showing signs of needing replacements as they were very worn and looked very unhygienic. Only plus points were the hotel being conveniently located to amenities and staff were generally pleasant and helpful.
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Farhan B. Families with young children Singapore, July 27, 2015
great staycation

location. beach. food
9.7
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Customer Reviews - Grand Mercure Roxy Hotel, Singapore

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