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Grand Mercure Roxy Hotel

50 East Coast Road Roxy Square Marine Parade Road, East Coast / Katong, Singapore 428769 (Show on map)

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Area: East Coast / Katong Number of Rooms: 570
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1819 reviews

Value for Money
7.5
Location
7.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.0
All reviews (1819)
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Siow W. Business travelers Singapore, November 10, 2014
Unreasonable customer svc

Cleanliness, that's all
5
When we asked for extension of one night, after booking four rooms for a weeks stay, was told to pay rack rates which was double the promotion rate we paid for the stay. No customer service consideration extended. Wanted a longer term business relationship for future guests stay but after this stay, we consider to blacklist it. We ended up getting a better room in Sentosa at half the price Roxy offered us.
Cheng B. Families with young children Singapore, November 9, 2014
Staycation

Bed comfortable, big room
8
Stay was good.
Lau W. Couples Singapore, November 9, 2014
Good Stay

The room is big, clean and near to shopping centre
8
Paul B. Couples Australia, November 8, 2014
great hotel

Location, breakfast,
7.7
Stayed before great hotel, Only grump is that the hotel is lacking tv channels
Chakpong P. Business travelers Thailand, November 4, 2014
Comfortable stay hotel

Big room, clean room, good location
8.3
The room was spacious, clean and comfort. I think it would be better if they improve on breakfast buffet variety.
Jeffrey C. Couples Philippines, November 4, 2014
my vacation

familiarity proximity and ammenities
7
Excellent
Darul A. Couples Singapore, November 3, 2014
wonderful stay

the welcome for my anniversary..
9.7
perfect.. worth the money..
Mee C. Families with young children Malaysia, November 1, 2014
has seen better days

service, spacious comfortable room, quite good breakfast
7
On the whole pleasant. However it is getting dated with signs of molding and mildew in the bathroom. Probably extends to the central conditioning too. Bad signs for my kid who has dustmite allergies. The service, room layouts, spaciousness, great staff, location - this hotel has it all but for us a renovation would round it off nicely.
Teen L. Couples Australia, October 30, 2014
grand

shuttle bus-free
8
Stephen S. Couples Australia, October 28, 2014
Two day stop over

Comfortable, quiet and locatedin an interesting area. Airport shutte service must for here
8.3

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Customer Reviews - Grand Mercure Roxy Hotel, Singapore

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