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Grand Mercure Roxy Hotel

50 East Coast Road Roxy Square Marine Parade Road, East Coast, Singapore 428769 (Show on map)

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Area: East Coast Number of Rooms: 570
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 2081 reviews

Value for Money
7.5
Location
7.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (2081)
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Martyn I. Business travelers Australia, August 24, 2015
Good, functional hotel

Cleanliness, food, shuttle services
7.7
The Grand Hotel Roxy is a good standard hotel that delivers a 4 star service. Its location is not particularly good but that is compensated for by the free shuttle service it offers
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Aliya Z. Couples Malaysia, August 23, 2015
Clean, comfortable, serves its purpose

Location, cleanliness, room size
6.3
It is located near the place where we needed to be, so it was very convenient for us. Check in was quick and easy, contrary to some of the comments left earlier. Kudos to the management for the improvement. We had a fairly pleasant experience here, though we can't comment much on other facilities that we did not use. Room is spacious and clean. Aircond temperature was just right. Bathroom clean and equipped with essential amenities. Shower is good. No complaints.
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Armeida R. Couples Indonesia, August 23, 2015
Nice Hotel

Location, big room, nice swimming pool
8
I stayed here for the 4th times, this room have been renovated, in front of this hotel there are Parkway Parade mall and many halal food hall beside this mall. Bus Stop in front the hotel and the back of the hotel. So not difficult to go everywhere. Nice staff and also helpfull. Will comeback again.
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Jenny C. Business travelers United States of America, August 20, 2015
Dirty Room

Location, direct transport to Airport,
8
Check-in take long time, staff not friendly, upon entering the room, we found the toilet not flush from last guest....what a shock
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Jenny C. Business travelers United States of America, August 19, 2015
Nice a nice hotel

Location, direct transport to Airport,
2.3
The bathroom was with tissue in toilet bowl, Unfriendly staff..... will not return this hotel
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Anthony M. Couples Australia, August 19, 2015
Relaxing getaway

The room size was decent and comfortable, the pool was beautiful and inviting
8.3
Great stay with polite friendly staff. Close proximity to shops etc. Only downfall was the cleanleness of our bathroom. grout had mold spots and were also starting to show on the ceiling and inside of glass doors, a small problem that could be easily fixed if cleaners/management looked into more closely, however I would stay at this hotel again.
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Seow Y. Couples Singapore, August 17, 2015
No comments

the lift is working good,
5
The club house is no std, food and drink variety is not enough, the BF also do not have variety food
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Jona T. Families with older children Brunei Darussalam, August 15, 2015
Very Satisfied

Staff, Location, Cleanliness
9.3
Excellent. Great staff and great location. It is not near Orchard, but there is a great mall opposite and close to hawker food stalls as well.
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Amran S. Business travelers Malaysia, August 14, 2015
Nice loacation

Location and service
8
As usual good stay
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Nguyen D. Families with young children Venezuela, August 13, 2015
Good hotel away from the busy CBD

value, decent size and convenience
7.3
It was a good and short stay. Hotel is suitable for business people rather than families. Shower room doesnt have a hand held shower/ makes it difficult to bathe young kids. Far from MTR so not so convenient.
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Customer Reviews - Grand Mercure Roxy Hotel, Singapore

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