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Grand Mercure Roxy Hotel

50 East Coast Road Roxy Square Marine Parade Road, East Coast / Katong, Singapore 428769 (Show on map)

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Area: East Coast / Katong Number of Rooms: 570
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1920 reviews

Value for Money
7.5
Location
7.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (1920)
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Dai N. Families with young children United States of America, March 2, 2015
Good place to stay

Price, clean and location
9.3
Akiko Y. Families with young children Japan, February 28, 2015
Staffs are not trained well to serve customers

Clean but smells around drainage.
6
I was disappointed at the end as I left an item in the hotel but the staffs showed no effort to find it. I explain the same story each time I call. Despite them saying they will call back when they find it, each time I call there are no record. That's the clear difference between 5 star hotel.
Adrian C. Families with young children Singapore, February 28, 2015
Reasonably priced hotel in east of Singapore

Beach, Shopping and Food
5.3
Aircon noise in the room was too loud, can't sleep at all. Poor wifi or Internet connection. Requested for additional bottled water but need to be charged for it.
Ji I. Business travelers South Korea, February 25, 2015
Good location

Good location. service. room condition
7.7
Good location. service. room condition
Chia H. Families with young children Singapore, February 24, 2015
house keeping

Location , value for money
7.3
Overall is good only feedback is house keeping timing and standard need improvement . It could be due to staff shortage and lack of training
Kok C. Solo travelers Singapore, February 24, 2015
convenient and comfortable hotel

Location is good. Many eatery and shopping around. Staff is polite.
6.7
Enjoyable, relaxing and comfortable.
Muhammad A. Groups Singapore, February 24, 2015
Best hotel ever

The room.. The lounge and then swimmping pool
10
Awesome place to stay.. The room was big.. Seperate living room and bedroom.. The toilet is also big.. The lounge is free from 530pm till 8pm overall stay is awesome..
Yan L. Solo travelers Singapore, February 23, 2015
Spacious Room

Spacious room, Good amenities around hotel and Pleasant service attitude from hotel staff
6.7
Overall, was good. However, hotel can pay more attention to cleanliness of rooms. Since hotel has been around for a while, condition of some fixtures like bathroom door, etc can be old or stained. Condition and odour from fridge should be addressed as well.
Norul H. Families with young children Singapore, February 22, 2015
Enjoyable stay

Excellence service, nice halal food and great swimming pool
8.7
We had an enjoyable stay at Grand Mecure. Staff service was excellence. The room was neat and comfortable.
Abdul R. Couples Singapore, February 22, 2015
Spacious room, free transport to and fro airport.

Spacious room, good aircon and shower temperature, comfortable beds.
9
It was great. Spacious room, good aircon and shower temperature, comfortable beds. Complimentary bottled drinks. Reasonable price. Package didn't include breakfast so cannot comment on the food. Friendly staffs and services. Overall pleasant stay.

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Customer Reviews - Grand Mercure Roxy Hotel, Singapore

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