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Recent customer comments

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based on 1880 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for money 8.3
  • Food/Dining 7.1

Przemyslaw W. from Poland
Stayed 3 nights in October 2015
Long weekend in Shanghai
Club sandwich, decor, close to metro
Reviewed October 10, 2015

Lynda C. from Singapore
Families with older children
Stayed one night in October 2015
My view
Location, clean & good rates
Reviewed October 08, 2015

greg W. from Australia
Business travelers
Stayed 6 nights in September 2015
Nice hotel easy access location
value, location, modern room
stayed for 6 nights, pleasant staff, smallish rooms but well furnished, good standard bathroom. only negative INTERNET not good, slow, cuts in cuts out, hotels all need to pay attention to the ever increasing need for fast reliable internet, if I am deciding between hotels of equal value I will always go for the hotel with the best INTERNET connection.
Reviewed October 08, 2015

Jorge V. from Chile
Families with young children
Stayed 3 nights in October 2015
Good location, great staff, good for value
Walking distance to subway
Reviewed October 05, 2015

Nelson G. from United States
Stayed 2 nights in October 2015
good place to stay, great value, excellent locatio
rooms, location, price
pretty good
Reviewed October 05, 2015

Francisco F. from Guatemala
Business travelers
Stayed 3 nights in September 2015
Perfect ubication
The ubication: there is a Metro station very close to the hotel (few meters!). The staf: Very friendly. The Price: very good.
Very nice, good attention.
Reviewed October 04, 2015

Gia L. from Vietnam
Solo travelers
Stayed one night in September 2015
So comfortable and fantastic
Very good location; interior of hotel, scent of hotel
It's beautiful hotel and the scent of hotel and room made me relax.. I feel warm welcome from attitude of staffs.. They are nice and deliver very good service. Especially, location of hotel is next to station that I can easily get to anywhere I like.. Totally worth to stay.. That's fantastic !
Reviewed October 03, 2015

Hendra S. from Indonesia
Stayed 3 nights in September 2015
Definite will stay here again
Room is comfortable , clean and receptionist is very friendly start from the front door , most they speak english and helpful , hotel located to near Metro station , walk step to MC Donald
It is great stay with Grand Mercure Shanghai Central Hotel for three nights
Reviewed October 03, 2015

AMPAWAN B. from Thailand
Business travelers
Stayed 2 nights in September 2015
Great hotel to stay
Nice staff, good location, clean room
Reviewed October 03, 2015

Quang T. from United States
Stayed one night in September 2015
Reviewed October 02, 2015