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Grand Mercure Shanghai Central

No.330 Meiyuan Road, JingAn District, SHA Railway Station Zhabei, Shanghai, China 200070

Recent customer reviews

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Excellent

8.2

based on
1729 reviews

1141 reviews in English

Value for Money
8.3
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.1
All reviews (1729)
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Beny A. Business travelers Indonesia, April 29, 2015
Not 5 * hotel and really International standard...

location only
6.3
Staffs are not really helpful particularly doormen / concierge ... food breakfast is standard for 3* hotel..
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A.T. K. Couples Malaysia, April 25, 2015
Excellent business hotel.

Good location. Easy access to shops and metro. Great bath tub.
9.3
Good business hotel located next to Shanghai Railway Station. Convenient access to shops and metro. Though it lacks a swimming pool it is somehow half compensated by the great bath tub in the executive floor!
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Samusideen A. Business travelers United Kingdom, April 21, 2015
Too much cigarette smoke

Location
6.3
Comfortable but lobby smelt like an ashtray
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Chan W. Couples Hong Kong, April 18, 2015
overall it's good

location if you need to take trains
8.3
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Mark V. Solo travelers Australia, April 14, 2015
suite shanghai

suite size & facities, exec longe, staff
9.3
Fantastic. Thanks to Dennis on reception. My room foras awesome!
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Tanya H. Business travelers Australia, April 12, 2015
Location

Near train station, convenient store and staffs are very friendly and helpful.
9.7
I had first booked 3 nights, and was very satisfied and had booked extra nights. I was extremely very happy with the concierge staff. One of them had given my son & I a card where some of the attraction in english and Chinese to give to the taxi. Which was very helpful. I will definitely come back to this hotel again.
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Hei T. Groups Hong Kong, April 12, 2015
not bad

good location, seems not a 5 star, comfortable
7.7
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Cheuk Y. Couples Hong Kong, April 7, 2015
Pleasant stay in Grand Mercure

Comfortable bedding, great location, helpful staff
9
We stayed in Grand Mercure for 4 nights during Easter holiday. The experience is pretty good and we had a comfortable stay in the hotel. Bedding reached 5 stars hotel quality, location is very good, convenient to everywhere and very helpful professional staff. One little complaint is the slow wifi and wish it can be improved in our next stay there. I definitely recommend this hotel
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Won C. Business travelers United States of America, April 7, 2015
Good for byusiness travelers

location, cleanliness, room comfort
8
Overall, it was good. But one thing they need to improve on is customer handling at the front desk. While I was standing in line, someone cut in to get help. The clerk didn't seem to care.
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Robert T. Couples Canada, April 1, 2015
Chinese 5 star steps from the train station

Location, bed, bathroom
8.7
Nice room in a great location. Huge washroom, great bed, fast wifi. We got it on sale on a Tuesday night so it was fantastic value. I'll stay again
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