Very good 7.6
Based on 602 reviews

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About Grand Mercure Shanghai Hongqiao by ACCOR


This luxurious hotel is ideally located in the vibrant hub of the Hongqiao district, with nearby restaurants, shopping, and entertainment venues. It's a short distance to the Hongqiao Airport and the Pudong International Airport is easily accessible as well. Getting to other areas is convenient with the Shanghai metro network close by. Historical and national heritage destinations include Da Guan Yuan Garden and Song Jiang while Lake Ding Shan offers impressive sceneries for picture taking. All 484 rooms of Grand Mercure Shanghai Hongqiao by ACCOR are well-appointed with high-speed Internet access, a full kitchen, and modern bathroom amenities. There are up to ten meeting and function rooms coming in a variety of layouts and sizes. There is no need to look any further for dining options, as the hotel offers three beautifully decorated restaurants and a classy bar serving the most popular cocktails. Grand Mercure Shanghai Hongqiao by ACCOR is a wise choice for those seeking a convenient and luxurious stay in Shanghai.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • spa
  • massage(s)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30 RMB
Breakfast Charge (when not included in room rate): 118 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2 km
Distance to Airport: 6km
Internet Usage Fee: 0 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 28
Number of Restaurants: 2
Number of Rooms : 484
Parking Fee (per day): 0 RMB
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2007
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.3
  • Location 7.9
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 6.7

Brian C.
June 26, 2016
Great upgrade
Had a great experience. This was mostly due to an upgrade I got from a typical room to a family suite. Understandably this wouldn't normally happen, but it made my stay very pleasant :)

ng J.
June 11, 2016
it is good to stay for a couple day
I will stay at this hotel if i come for next trip

robert B.
United States
May 27, 2016
A bit tired
This Grand Mercure is a poor cousin to the Grand Mercure Central, also in Shanghai. Older hotel, no mini bar in my room (but oddly a washing machine...!), poor pressure with shower. Bed comfortable, decent wifi speed, but not one of the better GM's.

Seh A.
May 17, 2016
To have paid that amount, the room is pathetic.

Johannes T.
May 16, 2016
business trip
Location far from MRT/Metro. Women staff is ok but man staff was not so friendly, cannot smile and there is no swimming pool.

Siu L.
United Kingdom
May 07, 2016
Old but one of the best options around the district
Obviously dated, relatively quiet. primarily caters japanese business travellers

Wei T.
April 25, 2016
Great Stay
Furnishing was a bit old but the rooms and facilities were clean.

sai A.
March 11, 2016
unlikely to stay again

Meredith L.
March 10, 2016
Great central location
Staff very helpful this time

Sidney E.
February 12, 2016
Very glad they had the studio suite winter offer. Too bad i was alone since the room was huge for one person. Overall i love staying there. Plus they offer breakfast