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Grand Mercure Shanghai Zhongya Downtown

No.330 Meiyuan Road, Zhabei - SHA Railway Station, Shanghai, China 200070 (Show on map)

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Area: Zhabei - SHA Railway Station Number of Rooms: 288
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1210 reviews

Value for Money
8.4
Location
8.6
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (1210)
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Wong S. Couples Malaysia, April 20, 2014
comfortable the bed

clean , nice room , good location
9
the bed really comfortable !!! nice and good location !
Patchaya W. Business travelers Thailand, April 19, 2014
Nice hotel, great location

Location, nice room, value for money
9.3
Wan Y. Groups Malaysia, April 14, 2014
good location

nearest to LRT (Shanghai station), comfortable, not cheap
7.3
Patrick L. Business travelers Singapore, April 11, 2014
dine in was below standard

location, wireless, overall decor
7.7
the superior room i got was not the same superior room i had from past stays at zhongya. should have checked the details. got a really small room, with a tiny table that is very difficult to get anything done. had to dine in ...room service speed was reasonable, but the food quality was below standard for a credible hotel. overall still a nice place to stay for work.
Nicky S. Families with older children United Kingdom, April 6, 2014
Ok- adequate

Convenience , but disappointing delivery
5.7
The Grand Mercure is a reasonably priced hotel with a high standard of amenities however the air conditioning was not working in our room and the staff response was to "open the window". This was clearly a problem that they were aware of but there was no mention of it at check in and an offer that we could have changed rooms to one on a higher floor "as it might be cooler" up there on our check out. 26 degrees in the room coupled with jet lag was not a good start to our trip. Disappointed as I have stayed here before.
Celerino E. Couples Philippines, April 4, 2014
Great place when you are in Shanghai

Fast Room Service and easy access to public transport
9
Ho T. Business travelers Hong Kong, April 2, 2014
Location. Comfort. Reasonable Price

Location. Comfort. Reasonable Price
6.3
It's close to my client's office. reasonable price. fast internet. can be a choice again next time.
Andres A. Business travelers Indonesia, March 28, 2014
Nice hotel, near to public railway station

Location, Cleanliness and Comfort
6.7
Very good
Goh C. Business travelers Singapore, March 27, 2014
I am quite satistied with this hotel

Convenience location with metro train enternce at door step and eating places nearby
6.7
I am fine with the hotel location and cleanliness. Many eating places nearby and shopping malls. However, the room is very small, not even have space to put luggage. No air-conditioning at this period (end of spring time)which can be very hot. Was told to open the window for cooler air to flow in which was not cool at all and could be noisy during night and bed time.
Patricia A. Couples New Zealand, March 22, 2014
A great place, would stay there again.

The beds, the Chinese restaurant and the imposing style of furnishings and fittings throughout the hotel.
9.3
A lovely, luxurious place to stay. A very high standard of cleanliness...our beds were changed for fresh linen after 2 nights! The beds were supremely comfortable decked out in the best quality linen. The Chinese restaurant was an absolute standout. Course after course of gourmet food, plus alcohol. The concierge and service desk had a good command of English and were both polite and helpful. The only drawback was this practice of charging a fee to your visa for the purpose of a deposit. In this case I had paid fully for the accommodation through Agoda and then had RMB clicked on my card as if it was common practice. I was reimbursed at the end of my stay, but felt this both heavy handed and unnecessary. There is the underlying implication that you are going to do damage or run off with something and this hotel should be a cut above that. Enough said, we still loved the place.

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Food and Beverages

Customer Reviews - Grand Mercure Shanghai Zhongya Downtown, Shanghai

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