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Grand Mercure Shanghai Zhongya Downtown

No.330 Meiyuan Road, Zhabei - SHA Railway Station, Shanghai, China 200070 (Show on map)

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Area: Zhabei - SHA Railway Station Number of Rooms: 288
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1257 reviews

Value for Money
8.4
Location
8.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (1257)
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Masood A. Business travelers United Kingdom, September 14, 2014
great value for money

Condition of hotel, location and comfort
9
I am regularly going to Shanghai and stayed in different five star hotels, This is 8 out of 10 over all. Rooms are big epsecially executivce suits, free wifi speed was very good. for Past five years I am only using this hotel becuase of location and cleanliness
Lie L. Business travelers Indonesia, September 9, 2014
Good hotel to stay

Clean, good location
8
Mohamed R. Business travelers Malaysia, September 6, 2014
Good loation

1) very near to the Train station and metro line.
7.3
Wu C. Groups Singapore, September 5, 2014
Excellent location with great nice hotel staff

Location, helpful staff and good food
9
My 4 night stay with grand mercure was a great one... Most impt is the helpful staff at the reception and good good service at their level 5 Chinese restaurant, location was excellent as well..
Taeyeon K. Business travelers South Korea, September 4, 2014
good price

very clean room
6.7
Not bed very clean room
John L. Couples Australia, September 1, 2014
Good hotel next to Shanghai Railway Station

Location, comfort, service
8.7
Good, nothing bad to say about it. We chose this place because it was right next to Shanghai Railway Station so we can catch the first train out after a weekend trip to Shanghai.
Hoang D. Business travelers Vietnam, September 1, 2014
good time and will come back

location, professional staff, convenience
8.7
It was a great time for us
Yiya S. Business travelers China, August 31, 2014
Comfortable to stay will come back

Comfortable for sleep, location is good,
8.7
I enjoyed my time staying here. Staff is helpful. Very easy to sleep in coz curtain is very good and blocked the light. Will come back next time. Only one thing, housekeeper was not very happy to bring me two extra water.
Melanie H. Families with young children United Kingdom, August 31, 2014
ok for a short stay

room very clean and comfy, food exceptional, fairly good location
7.3
We had booked 2 executive suites as Agoda stated that they had a king bed and a double bed. As there were 2 adults plus a child we needed the extra bed. Sadly on arrival we discovered that there was actually only one bed. We were kept waiting for a long time while the ineffective front desk staff passed us from one person to the next.Eventually the manager agreed to let us have another bed in the room free of charge and agreed to honor a breakfast per person. If this had been suggested initially I would have been much happier. Throughout the stay (2 nights the staff were generally helpful, even agreeing to a late check out for a half room rate. Unfortunately when we checked out the front desk staff tried to increase the rate to almost double what we had been quoted. We refused to pay and eventually the manager agreed.Sadly this spoiled our stay somewhat. One other thing - even though we had paid in full we were expected to leave a deposit of 600rmb to cover the possibility of using the mini bar.This was returned at the end of they stay, but did seem to be a large deposit. On the whole the room was very good, the buffet breakfast fantastic, but generally let down by the poor reception staff.
Stanley L. Business travelers Hong Kong, August 28, 2014
Great room but bad traffic

Comfortable and clean room, good service and attentive staff
4.3
It was the first time I stayed in this location. I have stayed at Grand Mercure at different location before. Same good service and comfortable room but the traffic condition is a bit trouble. Coming in and out is a bit difficult during rush hour. Hard to find taxi. Fortunate the hotel can call the taxi for you with a little extra fee to the driver.

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Food and Beverages

Customer Reviews - Grand Mercure Shanghai Zhongya Downtown, Shanghai

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