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Grand Millennium Kuala Lumpur Hotel

160 Jalan Bukit Bintang, Golden Triangle, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 468
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 3599 reviews

Value for Money
7.8
Location
9.3
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.8
All reviews (3599)
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Nelly L. Couples Australia, November 18, 2012
central but hotel is getting old

near major shopping
5.3
poor reception service.arrived hotel at 1.30pm but not given room key until 3.30pm - a 2hr wait. local phone call(03 to 03 call) was billed as standard call(std) with exorbitant charges. bed too soft. limited channels on tv. overall comment,do not live up to its 5 star rating.
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Ashok P. Couples India, November 18, 2012
Great hotel, location, service.

you get what you pay for
9
Location is great. good place to relax, for business trip and shopping.
Shopping Tip: All the good shopping malls are walking distance
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Philip C. Families with older children Singapore, November 18, 2012
Central location and good service

Great location and friendly staff.
8
Great location as hotel is situated right in the heart of Bukit Bintang shopping belt. The Pavilion shopping mall is just beside the hotel. Good service with friendly staff and the breakfast spread is wonderful. We had a decent deluxe size room which can accommodate a family of 3. Would definitely stay in this hotel again in my next visit to KL.
Shopping Tip: Visit the Pavilion shopping mall which is right next to the hotel.
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Dewi A. Couples Indonesia, November 18, 2012
Great location

Big room
9.3
The room was big and clean, the location is the best, next to pavilion shopping mall and starhill is just opposite.. We enjoyed our stayed there and will come back again..
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Lim L. Families with young children Singapore, November 18, 2012
Lovely hotel and service with a smile

Good location for shopping
9.7
This hotel was surrounded by most major shopping centre.
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Andrew M. Couples Ireland, November 17, 2012
Upmarket (though ageing) City Centre Hotel!

spacious room, nice bathroom, friendly staff
7.7
The GM is one of KL's leading hotels, no questions about it, however it is quite old and in ways, shows its age compared to the myriad other top-flight hotels in the city. The facilities are spot-on and as you'd expect and it has one up on its competitors with its location, which simply can't be beaten. Likewise, porter and hotel staff were for the most part, very courteous and friendly. The room was spacious enough, with a great bathroom featuring shower and bath seperately. One complaint would be that the thermostat/AC in the room seems to lower itself down during the night leading to a couple of uncomfortable mid-sleep wakings to turn it up. Bearing in mind that it's a serious hotel that costs a serious amount and must surely attract a large number of business travellers, it was disappointing to note the high expense (RM50/day) of the in-room WiFi - although you can use this downstairs for free. Still, other hotels in KL of a lesser grade provide this free and this felt like deliberate price gouging.
Hotel Feature Tip: As above, in-room WiFi is a King's Ransom that insults its high-paying guests (by KL standards) - use the WiFi downstairs near the lobby, which is free.
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John C. Business travelers United Kingdom, November 17, 2012
great location and breakfast.

the breakfast
7.3
I have stayed at this hotel many times but last trip they pulled a fast one on me so beware. I extended my stay using Agoda but because extra day was lower grade room asked if i needed to move rooms (only fair). I was told no but if the management decided otherwise I would be advised. At 10.30 at night on return to hotel after dinner was told I needed to change rooms immediately!!! I was too tired so just agreed to pay extra 145RM but told them this was fast practise and you only cheat me once. I am now back in KL and staying at Picolo same location and will not be cheated again...beware!!!!!
Restaurant Tip: Many Arabic restaurants close and worth a try.
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Yang T. Business travelers Singapore, November 17, 2012
Great location with very friendly service

Great location, well kept and clean room.
8
Though my room was next to the elevators, it was quite and makes a nice change as there were no screaming children running around. Though an old hotel the room was very well kept.
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Hj Z. Groups Brunei Darussalam, November 16, 2012
Comfortable and convenient hotel.

Everything in the room, excellent service, etc
10
I don't have the 50 words. But what I like to emphasise is that I feel very comfortable staying in the hotel. The location is right in the heart of Bukit Bintang which is easy to access to shopping complexes such as Lot 10, Bukit Bintang Plaza, Low Yat, Berjaya Times Square, Pavilion, Fahrenheit, etc.
Travel tip: Please come and stay at this extra-ordinary hotel.
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Melodie B. Business travelers Philippines, November 16, 2012
beautiful hotel

beautiful hotel
7.7
the hotel is beautiful and big, including the rooms. the breakfast is also good as well as the location. the hotel amenities and features is mostly up to date. the room is clean and the bed is comforatable. though the price for this hotel is a bit high and maybe we can get a better rate with the same service next time.
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Customer Reviews - Grand Millennium Kuala Lumpur Hotel, Kuala Lumpur

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