Back to hotel info

Excellent 8.3
Based on 4026 reviews

Verified traveler reviews

Filter by traveler type

based on 4026 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.9
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8
Sort by

Thin L.
March 10, 2016
The TV set is out of the bed sight.

Dennis C.
March 08, 2016
Location location location

Yih H.
March 06, 2016
Good Location
Good Location
Good Location

Kong J.
March 02, 2016
Excellent Stay At Grand Millennium KL
Location, Super Service, Convenience
Excellent, Excellent, Excellent!!!

Kenneth S.
March 01, 2016
ups ad downs
proximity to shopping, staff, comfortable bed
we have stayed here 5 times in the past....we wouldn't stay anywhere has some great points but lets itself down on others...staff rooms great but the housekeeping is hit and miss most bar refilled once in 7 complaints from us cos we dont usually use it....turn down some evenings, i said we are not worried about this because overall it is a great hotel...if your are super fussy these things might worry you...but for all the positives we love it!!

Deepak S.
March 01, 2016

swee N.
February 29, 2016
The hotel is a bit old dated.
The chicken rendang is superb. Keep up the good work chef. The keeping of the plates are a bit slow though. Location is good. Overall it is nice experience.
Good. I like those guys standing at the entrance. Make us feel welcome. The reception who do my check in is a bit unfriendly. No greeting n no smile.

Keng L.
February 29, 2016
Great BB Location, Great Hotel
Service, Location, Rooms
Stayed here many times over several years, so I am a satisfied repeat customer and recommend others to stay here too. The staff are always friendly and helpful, from the doorman all the way to managers. Check in is very smooth and quick, so I quickly comfortably relax in the room. The rooms have been renovated since the old Regency days, the bathrooms also have minor upgrades. So all feels new again. The buffet breakfast is a good spread of variety and quantity. Being right next to pavillion is also very convenient. But the nearby construction is annoying.

Hean A.
February 29, 2016
Room is clean and service is prompt.
Juices served in buffet breakfast are quite diluted. Improvement required.

Shahminan A.
Brunei Darussalam
February 28, 2016
Good Stay
Location is good next to Pavillion