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Grand Millennium Kuala Lumpur Hotel

160 Jalan Bukit Bintang, Golden Triangle, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 468
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
3269 reviews

Value for Money
7.8
Location
9.3
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.8
All reviews (3269)
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Cathy S. Couples Australia, January 1, 2014
In the heart of the city.

Close to shopping and Twin Towers. Able to watch some fireworks on New Year's Eve.
7
My husband got food poisoning from eating the hotel food:( spent all night in the toilet.
Bei P. Families with older children Australia, December 30, 2013
bad and waited till 8pm for room

nothing good only bad thing.
4
the worst 5 star hotel i have even stayed around the world. the duty manager promised a room will be available by 4pm though check in time is 2pm. at 4pm, they told me the room has defect and we will give you another room at 5:30pm. we went shopping and come back at 5:30pm, the requested room again is not available till 7:30pm. at 7:30pm, the gave us a wrong room again and said we have to wait till 8pm. thats was the last straw and if the duty manager was not going to fix it us this time rather than telling us all liars, we were going to talked to the general manager. we finally get the room and till charged for the whole the rate. i would till like to have a chance to write to the general manager sometime.this hotel has a good location but they dont care about the customer services. the bed is as hard as sleeping on the rock.no body staying in the 5 star hotel needs these sort of checking in problem. we wasted whole day trying to check in. we are not along and i have heard lots of other customer complaing about the same problem. we were actually told that our room was extended by the existing customers who paid for the extension at my cost as we paid for the whole day as well. this hotel other than the location, should not be rated as 5 star. the lobby area is nice but the service is the worst.
Ng L. Couples Singapore, December 30, 2013
Good location, good shopping area

Large room, comfortable bed, city view
7.7
Decent trip. Comfortable Good food everywhere Very accessible to all the shopping areas
Hong H. Business travelers Singapore, December 30, 2013
Comfortable stay in a great location

Location, comfort and value for money.
8
Tjoa K. Families with older children Indonesia, December 30, 2013
SO GOOD

toilet and the bed and the swimming pool
10
it is awesome cause it located in central of kuala lumpur city and so near with pavilion mall, and the swimming pool is big and the bedroom is the best one
Young K. Couples Singapore, December 30, 2013
comfort stay and good location

big and relax, location is great.
8.7
Was good, the room is big and comfortable. The bed is big and I have a relax day.
Shio F. Solo travelers Malaysia, December 30, 2013
Nice & lovely hotel

just next to pavillion
9
Jie X. Couples Singapore, December 29, 2013
Good Location.

Good Location, less than 5 minutes from Imbi Station and Sungei Wang.
7.7
NA
James S. Solo travelers Australia, December 29, 2013
Good & relaxing

clean, close to shopping & restaurants
7.7
Guobin T. Couples Singapore, December 29, 2013
Close to town

Shopping food location
8
Great stay, next to pavillion, good local food around.five minutes walk to pavilion. Centrally located and basically shopping and food.

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Customer Reviews - Grand Millennium Kuala Lumpur Hotel, Kuala Lumpur

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