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Grand Millennium Kuala Lumpur Hotel

160 Jalan Bukit Bintang, Golden Triangle, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 468
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
3510 reviews

Value for Money
7.8
Location
9.3
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.8
All reviews (3510)
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Ang S. Couples Singapore, April 4, 2015
Great location

Clean, friendly staff & great location
8
Su L. Groups Malaysia, April 4, 2015
Nice clean hotel

clean,friendly staff and nice hotal
8
Jessie H. Couples Malaysia, April 4, 2015
Great Location!

Location.
7.3
Said S. Couples Singapore, April 4, 2015
Hotel Staff Management Can Do Better

Location Location Location
6.7
Hotel management can look into improvement on the following issues: 1.Staff communication between reservation dept and front desk registration dept as front desk staff not aware upon customer early request and special info being make known prior upon arrival. 2.Room aircon not cold even attended by hotel technician. Newspaper request not delivered to the room even upon request. Customer Satisfaction Rating 3 STAR
Chul H. Business travelers South Korea, April 3, 2015
Simple review on GMKL

Near to shopping malls, prompt in-dining delivery, friendly staff
8
Mohamed A. Families with young children Singapore, April 3, 2015
Standards not comparable with the Stars

staff friendliness , location ,
8.7
Overall was Good. Stayed in room 1946. 1.Found ants above minibar counter apparently the edges was not completely seal. 2.Toilet bowl shaking not firmly screwed to the floor. 3.Shower drainage hole choke almost everyday after shower 4.Breakfast Café need enhancement with the lay out , often congested activity in front of the fried egg counter , other condiments and Indian food are placed in front of the counter often you have moved to give way for guest that required the food and condiments but fried not eggs. 5. Limited and boring TV channels. Children only had one channel. 6. Staff demo in large group outside the hotel not good for hotel image.
Ann L. Families with older children Singapore, April 3, 2015
Hotel for Business

Location, Dining & cleanliness
7.7
Have stay in this hotel many times for business but this time was on short vocation with kids. Personally felt it will be better for business over family stay as can't get extra beds over thou have requested and respond was quite slow over the concigen. Overall 7.5/10 this time
Yih C. Couples Malaysia, April 2, 2015
Good location

good location, friendly staff
10
good location and friendly staff
Wei K. Business travelers Malaysia, March 31, 2015
Nice Stay

Staffs are polite, breakfast was nice, rooms was clean
9
I will say it's a good one
Michael C. Business travelers Malaysia, March 29, 2015
Centrally located, plenty of food choices nearby.

Location, cleanliness, good breakfast spread
8.3
Excellent

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Customer Reviews - Grand Millennium Kuala Lumpur Hotel, Kuala Lumpur

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