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Grand Mirage Resort & Thalasso Bali

Jl. Pratama 74 , Nusa Dua, Bali, Indonesia (Show on map)

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Area: Nusa Dua Number of Rooms: 301
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 2177 reviews

Value for Money
7.6
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (2177)
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Ruly C. Families with young children Indonesia, October 25, 2013
5 star hotel without any life guard in pool area

Nice Hotel near to the beach
6.3
I'm very unlucky to stay here cause my daughter drown in pool area without any life guard. And they didn't profesional to help any child drown.
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Sin Y. Groups Malaysia, October 20, 2013
Big room, Nice beach

beautiful Beach, great breakfast, big room
8
This is a beachside resort, great hotel, high speed wifi available in room , big & comfortable room.
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Alison C. Families with young children United Kingdom, October 18, 2013
A Touch Of Paradise

The hotel staff were efficient and friendly. The location of the hotel on the beach and facilities offered were excellent .Choice of resturants /food was very good
9.7
My husband , 7yr old daughter and I had a fantastic stay at The Grand Mirage .i would recommend to pay the extra and go All Inclusive . The staff in all areas of the hotel were very friendly and attentive to our every need . My daughter especially enjoyed the pool area and the beach and she also used the kids club when she wanted. Our ocean view suite was very spacious and comfortable .The buffet style breakfast was great and food choice to suit all tastes.The choice of resturants for lunch and dinner was impressive,our particular favorite was the Jukung Grill .The evening entertainment was also good and kids were encouraged to participate and the end of the show .All in all we had a fantastic 4 nights / 5 day stay and cannot recommend highly enough .I hope we are lucky and can visit again .
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Ningdong Z. Couples China, October 17, 2013
good hotel if your choose to stay by the beach

near beach, large room, good activity facilities
9.3
quite relax staying inside the hotel, esay to enjoy swimming and sunshine, breakfast is just normal quality but dinner is good
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Hollie M. Families with young children United Kingdom, October 17, 2013
Relaxing stay in a lovely beachfront hotel.

Beachfront location, Large pool for children, Security
5.7
We enjoyed our stay, it was our first holiday with our baby (6 months at the time) and the hotel was well equipped for this, cots/highchairs etc. Good beach front location but not much else in the area (lacked a variety of restaurants to visit in the evenings). Good for rest, relaxation and sun!
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Selvarajoo K. Couples Malaysia, October 16, 2013
Its was really a wonderfull stay.

1.Friendly Staff.
8
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Jiajia G. Couples China, October 15, 2013
Nice private beach, dirty room but patient staff.

Nice private beach and ocean view, good staff.
4.3
Do not like to stay in the hotel room since it is not a nice and comfort room. If you choose to stay in this hotel, pls do use the beach facilities and enjoy the sea and sun. Really relax. You can see sunrise with your families. It is romantic.
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Sigitas V. Couples Lithuania, October 14, 2013
romantic, sightseing and culture

clean, big room, fast internet
9
nothing to do, no programs entire day, evening programs is boring
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Rene P. Business travelers Netherlands, October 10, 2013
ok

location, size of room and internet
6
Stay ok but hotel needs a update tojustify their qualification
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Shuting W. Couples China, October 10, 2013
Bali is great, the Grand Mirage was terrible

Closeness to the beach, water sports, closeness to the airport
3.3
The hotel was poorly run and managed. The hotel rooms are not cleaned thoroughly - my bare feet were black from walking around the tile floors in my hotel room the first day. They often forget to replace towels. The shower door was broken. The toilet wasn't working consistently. Everything was run down. The staff was friendly but didn't really understand what good customer service is - we had to often spend up to 15 minutes trying to flag down a waiter, placing a food order, or getting a drink refill. Overall, for what you pay, it was not worth it.
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Customer Reviews - Grand Mirage Resort & Thalasso Bali, Bali

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