arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (2322)

Business travelers (88)

Couples (1057)

Solo travelers (173)

Families with young children (526)

Families with older children (304)

Groups (174)

Very good
7.8
based on 2322 reviews
Hotel Condition/Cleanliness
8.0
Facilities
7.8
Location
8.0
Room Comfort/Standard
7.9
Staff Performance
8.0
Value for Money
7.6
Food/Dining
7.5

9.7 CHUN Y.
Malaysia
November 01, 2015
Valueble hotel
Friendly staff,Great location,Good service
It's amazing,friendly service

7.3 Christopher S.
Malaysia
November 04, 2015
breakfast menu could be improved withmore variety
family friendly

6 Frank B.
Germany
October 31, 2015
Nice place - but not 5*
stuff, ocean view, sunrise
Was OK. After 8.30 a.m. it got noisy due to a lot of watersports activities (Jet Ski etc). To explore Bali it would be better to stay more in the center

10 Lestari R.
Indonesia
October 31, 2015
pelayanan yang sangat baik
good management, good room, good view

9.3 Julia W.
Australia
October 28, 2015
Fantastic stay
Breakfast, room, swimming pool area
Enjoyable ....relaxing

8.7 Kanchana B.
Sri Lanka
October 27, 2015
Great stay
Beach, service, location

7 Su K.
Malaysia
October 27, 2015
Couples from JB
Lot of foods to choose. Quiet.
So far ok except the fish pond is stinky due to not cleaning frequently. The washroom also not well maintained caused the water drain very slowly.

9.7 Rachael W.
United Kingdom
October 30, 2015
Perfect relaxing getaway in Bali
The staff at the hotel were fantastic. All the way from the bar staff to the cleaners to the guest manager. The layout of the hotel was great with enough restaurants and choices
Perfect. I don't normally write reviews but do use them and so felt that the Grand Mirage definitely deserve a fantastic review. During the day the servers will bring drinks and food all the way to the beach front. Excellant service throughout and we didn't want to leave. Can't wait to come back.

4.7 Olivier G.
France
October 21, 2015
Will never be back
nice staff
terrible

6.7 Agne V.
Lithuania
October 26, 2015
It's not very clean room, old furnitures.
Good place, friendly staff, a lot of facilities.