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Grand Mirage Resort & Thalasso Bali

Jl. Pratama 74 , Nusa Dua / Benoa, Bali, Indonesia (Show on map)

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Area: Nusa Dua / Benoa Number of Rooms: 301
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
2043 reviews

Value for Money
7.6
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (2043)
Sort by:
Shawn B. Couples Singapore, June 3, 2013
Comfortable

Great view from room, friendly staff, clean and big room
7.3
Room was big and clean. We got a good room with ocean view. Woke up to nice views every morning. Staff were very helpful and friendly, speaks good English. There's a small super mart down the road, convenient to get food and snacks.
Eddy S. Families with young children Indonesia, June 2, 2013
Nice hotel for family with young children

Swimming pool, beach, not too crowded
5.7
Average hotel with average budget...everythings ok..
Gary S. Groups United States of America, June 2, 2013
Large resort hotel for families

great food, clean rooms, nice beach
8.7
Joahnna N. Groups Philippines, June 2, 2013
Heaven on earth

Buffet breakfast, beach front, my free upgrade
9.7
It was a really good hotel with a lot of amenities. They allowed us to check in early and they even gave us an upgrade since the hotel is fully booked.
Margaret M. Couples Philippines, June 1, 2013
nice hotel but should be well maintained

luxurious, spacious room, internet connection
7.3
first impression of the hotel - WOW!our room was amazing except that upon seeing our toilet bowl, it was so obvious that that someone just used it! there was piss around the toilet seat. we immediately called house keeping which didn't come on our first call so we had to call again. after the incident the rest of our stay was smooth and comfortable.
Yulianti N. Families with young children Indonesia, June 1, 2013
Satisfied! Will come back again next time.

Private beach, large room, good food
8
Koesoema F. Families with young children United States of America, May 30, 2013
nice hotel, very quit, fun for kids

quit, close to the beach, friendly staff
8.3
Nice overall
Melissa M. Families with young children Australia, May 30, 2013
nice, comfortable, relaxing.

breakfast, pool, sleep.
8
pleasureable, comfortable, relaxing, walking distance for water sports and shopping.
Marisa C. Couples United Kingdom, May 29, 2013
Pleasant but better for families

Large grounds, comfortable room, friendly staff
7.7
Attentive and friendly staff, gave us good advice on destinations for our days out. The room was very comfortable and always immaculately cleaned.
Jacinta V. Families with young children Netherlands, May 27, 2013
Nice hotel but many things could be improved

public areas nice, close to beach, breakfast
7
Hotel is nice, breakfast great but many things could be better. For example: there was no hair dryer in the room, according to the booking we should get 4 btls of water free every day, we only got 2. Also according to the booking, there should be a fruit basket in the room. The only fruit I found in the room was an orange under the bed (from previous occupancy) together with much more rubish and dust. Looked like at least for one month it wasn't cleaned under the bed. When we wanted to go out for dinner, it was raining. So we asked at the reception for an umbrella, they told us we could get one near the exit. So we asked there. They told us they did not have any umbrella anymore and they told us there is one in our room, but there wasn't. Pool is nice but too small and crowded for such a big hotel. Public areas and breakfast are 5*, rest defintely not and too expensive.

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