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Grand Mirage Resort & Thalasso Bali

Jl. Pratama 74 , Nusa Dua / Benoa, Bali, Indonesia (Show on map)

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Area: Nusa Dua / Benoa Number of Rooms: 301
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 157 reviews

Value for Money
7.7
Location
7.8
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.5
Groups (157)
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Coby L. Groups Australia, June 30, 2015
Relaxing stay

Good location in benoa close to dining options. The hotel has a nice pool and lovely gardens. Rooms and bathrooms are adecent size.
7.7
Large resort in the benoa area. We stayed for 6 nights and found the accomodation decent. I wouldnt say its 5 star more 4ish the pool is great and the gardens lovely. The buffet breakfast was great but we ate outside the resort for other meals as it was cheaper and better quality. We had water leaking issue the first night but they moved us after it couldnt be fixed. Good option if you want to just chill out but still have the option to eat outside the hotel.
Le T. Groups Vietnam, May 10, 2015
Good location

Big hotel, nice pool, location
6.7
Rooms are required for renovation. The beach was not clear enough for swimming but pool was enjoyable.
Rongrong C. Groups Singapore, March 28, 2015
yoga

activities&staff
10
Sue B. Groups Australia, March 7, 2015
Grand Mirage Resort & Thalasso - a huge resort

The cleanliness, the food and the private beach
8.7
I really enjoyed my stay at the Grand Mirage. It is an enormous resort that basically provides everything you could want, especially if you've taken an all inclusive package....you could stay inside the resort for the entire stay and be far from the maddening crowds of Kuta and Legian. The rooms are quite charming with lots of wood, wooden floors, cane furniture and very comfortable. The hotel is so huge that it takes a little while to get your bearings and I found myself heading down the wrong corridor a few times on day 1. Breakfast is a really good experience..lots of variety and excellent quality..a nice setting by the pool as well. There were a couple of things that I really didn't like: 1. On check-in they take $200USD from your credit card and tell you it will be 2 weeks post check out before it's refunded to you.....seriously? 2. They tell you their prices in USD and then convert it to Rupee so you never quite know what exchange rate they are using. I really didn't like that practice and it was the same in the Thalasso Spa. 3. When I booked for a massage at the Spa they didn't tell me that you can't charge it to your room so I had to go all the way back to my room to get money (10 mins each way).
Qichen Z. Groups China, January 18, 2015
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10
Qichen Z. Groups China, January 18, 2015
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10
Candice Y. Groups Singapore, December 20, 2014
Seaside accommodation that's great for families

Swimming Pool, Daily activities, Variety of F&B
7.7
Friendly and helpful staff, room was clean and comfortable. Facilities were great and hotel's right on the beach. Was expecting a more luxurious stay though.
Syahirah H. Groups Malaysia, November 10, 2014
Beach front hotel

Beach front, water sports and friendly staff
8
Comfortable, clean, nice details of bali and activities
Dewi C. Groups Indonesia, October 20, 2014
Most amazing stay

Awesome view,Great service,Nice location
4.3
It was great I really enjoy the stay there, all the staff are friendly and the room is really comfortable and the hotel is just Amaizing
Xiaojiao L. Groups China, October 18, 2014
GOOD LOCATION,HOTEL IS OLD

LOCATION,Near the beach
5
too old,the hotel conditions not very good.but the hotel is near beach,just back side of the hotel.

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Customer Reviews - Grand Mirage Resort & Thalasso Bali, Bali

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