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Grand Mirage Resort & Thalasso Bali

Jl. Pratama 74 , Nusa Dua, Bali, Indonesia

Recent customer reviews

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Very good

7.8

based on 2320 reviews

1524 reviews in English

Value for Money
7.6
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (2320)
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Lisa M. Couples Australia, May 17, 2016
Expensive.
2
Not like image. A realy large hotel so mot personalised. Needs a facelift if paying such high rates
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Ho V. Couples Malaysia, May 10, 2016
excellent good place to relax ,peace of mind facin
5.3
but need to promote due too less hotel guest,
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Ei K. Couples Myanmar, May 3, 2016
1st and last stay here
3.7
The beach was disappointing. No cleanup done as the seaweed swamp the water and shore... It was impossible to swim in the sea and definitely not as tranquil as shown in the marketing photo. Hotel was noisy daily since the morning when staff begin to prepare breakfast and arrangement of cutlery at L1 was clearly audible from the room even at L3. Clearly my 1st and last stay here. Hugely disappointed.
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Byron A. Couples United States of America, April 27, 2016
Old & Needs Major Renovation
3.3
My wife and I was given a room that had molds all over. They moved us to 3 other rooms that they were considered upgrades but still the same issues for all rooms more molds. They finally gave us a newly renovated/painted room that did not smell or have any molds visible so we stayed. Staff was very patient and accommodating, unfortunately unless you get a newly renovated room, it will have molds and have that thick smelly air from molds. Food is ok, breakfast buffet is ok. There's a free shuttle to a nearby shopping area that has some decent restaurants and shops.
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Fen L. Couples China, April 23, 2016
An impressive hotel to stay
6.7
It is worth staying for holidays. A nice location to cacth up with the sunrise.
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Nitasha V. Groups Malaysia, April 20, 2016
Perfect gateway!
6.7
Everything was just perfect.. From a - z! We loved it.
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Jessica D. Families with older children Australia, April 17, 2016
LOVE LOVE LOVE
6
Cannot wait to stay here again!!! Beyond amazing location and facilities! Best buffet breakfast
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Qi X. Families with older children United States of America, April 15, 2016
With parent
3.7
It's nice view. But too dirty. They even did not change bed sheets
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Amrutayan P. Families with young children India, April 8, 2016
Beautiful beach and good value for money
5.7
Beautiful beach and good value for money compared to the other hotels on the tanjung benoa strip. The beach is not exactly conducive for swimming with a lot of seaweed and water sports activities. There are multiple great and affordable restaurants in very close proximity to this hotel. The swimming pool is absolutely great and is well maintained.
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Margaret T. Couples Australia, March 30, 2016
Perfect location right on the beach front
6.7
Loved it, grand hotel, magnificent entry. Some staff at breakfast didn't seem happy at all. Breakfast choice plenty to choose from. Pool area great with plenty to do. Yoga in the morning, aqua aerobics, volletyball you name it they had it. Good games room also. Centrally located to outside spas and restaurants. Would go back. Room nice on the ground floor which opened up onto a lovely grassy area with fountain and pond. Comfortable bed, nice bathroom.
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