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Grand Mirage Resort & Thalasso Bali

Jl. Pratama 74 , Nusa Dua, Bali, Indonesia (Show on map)

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Area: Nusa Dua Number of Rooms: 301
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 2176 reviews

Value for Money
7.6
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (2176)
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Sarah P. Groups Australia, August 24, 2015
Great breakfast and beach.

Variety of
9
The room and whole hotel was very clean and always kept its standards high. Hotel is very very family oriented as majority of people swimming in the pool were children and most of the resort activities were attracted to the younger age groups. However if you a couple or a group of friends traveling, there was always various areas around the pool, beach and grass areas which were always so nice and private. Food was great, however being a resort was way more expensive then the street food.
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Fong Y. Couples Malaysia, August 24, 2015
good n relax

location n sea n clear
9.7
Good good
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Stuart M. Families with older children United Kingdom, August 17, 2015
5 day experience

Beach location, pool facilities and outside bar / food
7
Most of the facilities were good. But the rooms were ageing and need refurbishing. The main restaurant buffet dinner was awful. Staff were friendly and helpful.
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Priyavadan B. Couples United Kingdom, August 16, 2015
Needs overhaul

The staff were good
2.7
Very old hotel that needs revamp. Rooms are not cleaned properly and to be honest A hotel that needs a complete revamp and return as its quite unhygienic!
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Supinya R. Families with young children Thailand, August 15, 2015
Great view but an old hotel

The food, the view and the activities.
6.3
The view is great but the hotel's building is old fashion. The swimming pool is way to deep for the young children. The food is good except for the coffee has a strange taste. I love the different water sports at the beach. I enjoy the game room at the ground floor.
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Mohammed S. Families with young children United Kingdom, August 13, 2015
over rated hotel

Room size and beach
5.3
Welcome at hotel was okay. The rooms are slightly out of date. The AC was leaking for the whole stay and the balcony door on the inside did not close as it was getting stuck. Concierge staff not helpful at all and rude at times, told us that they could not help most of the times. Staff told us food is halal but no certification shown and pork was placed between the food items. Complained to hotel duty managers but nothing done. Staff at poolside friendly towards children. Food expensive !!! Would not recommend hotel for five star rating more a three star.
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Fahad A. Couples Saudi Arabia, August 11, 2015
Location

Nice staff , good money for value and close to Nusa Dua
9
Nice staff , good money for value and close to Nusa Dua
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James C. Couples Australia, August 10, 2015
Mmm

Location,pool, service by staffgreat
8.7
Great
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Doly C. Couples Indonesia, August 7, 2015
Good and friendly

Nice pool and friendly staff
8
From agoda web
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Paul S. Couples Australia, August 6, 2015
it used to be 5 star ... a little old now

Nice pool .and is close to the beach
6.7
We felt it was a 4 star hotel not a 5 star, it could do with a major renovation to get back to 5 star which it would have been years ago. Nice deep pool but unfortunately the pool bar closed at a very early 6pm ... so we missed poolside drinks when we came back from daily outings. TV was good. Safe was very small and could not fit our computers. Breakfast is okay, mostly western food, not much Indonesian chooses. Good eggs. Great Yoga class at 9am with Made.
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Customer Reviews - Grand Mirage Resort & Thalasso Bali, Bali

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