Very good 7.6
Based on 125 reviews

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About Grand Mutiara Hotel

Description

For travelers who want to take in the sights and sounds of Berastagi, Grand Mutiara Hotel is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Mikie Funland, Gundaling Hill.

Take advantage of a wealth of unrivaled services and amenities at this Berastagi hotel. The hotel offers access to a vast array of services, including 24-hour front desk, 24-hour room service, luggage storage, Wi-Fi in public areas, valet parking.

Guests can choose from 123 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as outdoor pool, pool (kids), garden to make your stay truly unforgettable. Discover an engaging blend of professional service and a wide array of features at Grand Mutiara Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • car hire

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • garden
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 AM
Number of Restaurants: 1
Number of Rooms : 123
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 7.8
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 6.8

Huey T.
Malaysia
May 18, 2016
spacious and clean room
Have a pleasant stay, room is spacious and clean, well maintain for all areas of the hotel.

Jiang P.
Singapore
May 14, 2016
Good value hotel
Large room. Huge and well-maintained garden.

Suganthan S.
Malaysia
May 03, 2016
Wonderful landscaping and garden
The design of the room had a European touch to it, with the balcony and double sliding doors etc. Breakfast was good, although would've preferred a buffet spread instead of ala carte. Nevertheless, no complaints here. Located 10 mins bus ride from the popular Fruit Market. The staff were VERY good in fact i would like to thank the concierge personnel for helping me with my transport to Medan and got me a very good price as well.

ZYONG Y.
Malaysia
April 27, 2016
Average
Just ok

Radoslaw R.
Poland
April 05, 2016
Good option for Berastagi
We stayed in this hotel for one night on the way from Lake Toba to Medan. It has its pros and cons. Let's start with some positive elements : It is quite a sizeable resort with huge green area in the back side. The staff is helpful. Rooms are big and clean. The downside is that hot water is limited to certain hours in the morning and evening. Choice for breakfast is limited. Nevertheless, it is a good option for travelers who want to have a stop at Berestagi.

BADRONHISHAM D.
Malaysia
March 21, 2016
"F1 Car with ordinary driver"
No doubt that the hotel is big and beautiful.. with beautiful garden and flowers around the hotel. But.. poor maintenance of swimming pool makes me very upset (green and dirty). Also poor breakfast (very limited and not replenished). The staff (for morning breakfast) are not professional and just talking and make fun among them. Bad management.

Doni L.
Indonesia
February 22, 2016
overall OK, pool dirty
swimming pool dirty

Gregory S.
United States
February 18, 2016
Sparse
Double beds instead of a king. No wifi (and this in a four + star resort). No buffet (though the porridge was nicely provided) They've a fly problem at the breakfast.

sagita S.
Indonesia
February 08, 2016
Nice hotel
The hotel is good and nice. They keep maintaining the hotel very well.

Lo B.
Indonesia
December 23, 2015
A rewarding place to stay
Clean & nice atmosphere, Strategic location,
Comfortable stay. The hotel is clean and has a nice atmosphere.



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