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Grand Oriental Hotel

2 York Street, Colombo World Trade Centre, Colombo, Sri Lanka (Show on map)

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Area: Colombo World Trade Centre Number of Rooms: 80
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
216 reviews

Value for Money
6.2
Location
7.6
Staff Performance
6.4
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.9
Food/Dining
6.6
All reviews (216)
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Andrew R. Couples Australia, February 26, 2013
Tired old lady needs a facelift

The check in staff and the bellboys are the saving grace of this overpriced hotel
3
Varun V. Couples India, February 26, 2013
Great Location, wonderful hotel

Location, view from the restaurant, service, maintenance
10
close to 200 years, but still better maintained than some of the new hotels. the room was very modern and tastefully arranged. some might find the room a bit on the smaller side, but considering that it is a heritage hotel and the facilities, it is alright. excellent choice of dining options, excellent room service, quick processing at check in and check out - liked almost everything about the goh. the harbour view restaurant is a major attraction (but one might need to reserve in advance for the tables with the view, specially for dinner). on the flip side, nothing major - no one offered to carry our luggage to the room at the time of check in, corridors can be long and slightly confusing (and very hot in summer) and wifi is on a chargeable basis.
Restaurant Tip: prior reservation of tables in the Harbour View restaurant, specially for dinner
Edwina G. Solo travelers United Kingdom, February 23, 2013
Good location, great breakfast, but no intenet

Central location to galle face, good buffet breakfast, friendly staff
5.3
Great staff, but lack of internet real weakness. I would stay again, its a friendly place and well located, but for nnn night
Raymond P. Solo travelers United Kingdom, February 3, 2013
Long Past Its Best

Location for the station.
4.3
I have stayed here 3 times now, once in 2010 and twice in 2013. In that short time it has changed although even in 2010 it was in need of some care. The standard rooms are just that, very basic, tiled floors, tired bathrooms and very noisy air-conditioning. The hotel is very noisy with wedding parties and tour groups coming and going at all hours. The hotel use to have a good dinner menu but has fallen for catering for tour groups and buffet lunches and dinner is the norm. You can eat off card but it is hard work to get them to do this rather than steer you to the bland buffet. Overall I found the staff indifferent and unhelpful. Unfortunately the location of the hotel means there is little nearby choice to eat elsewhere. If you want to be near the station and Pettah area then this is your best option . Avoid unless you really cannot.
Sheryl D. Couples Australia, January 30, 2013
Classic hotel with beautiful big rooms

Friendly staff, large rooms and good food
8.7
Only stayed one night this time and were well looked after, have stayed before for a few nights and love coming back to this beautiful old hotel
Restaurant Tip: food is great at the goh, but if you are out and need a cheap sri lankan lunch you must go to the world trade centre and enjoy the restaurant downstairs...only each and absolutely delicious.
Chen Y. Business travelers Taiwan, January 24, 2013
great tranditional but old

good services with nice and friendly smiles all the time.
7.7
the place is surely good to pay second visit, but would suggest to have some renovations of its facilities, such as room floor, etc.
Restaurant Tip: the 4th floor restaurant has the nice view of harbor.
Daniella W. Couples New Zealand, January 7, 2013
Huge room in heritage hotel

The room was huge
9.3
We stayed here for one night only before flying out of Sri Lanka. It was a good cost and comparable to some of the more expensive places in terms of service, rooms and location.
Zhao W. Groups China, January 4, 2013
Old hotel

Location ok, breakfast ok
5.7
Antique hotel, rambling corridors, needs modernizing.
Rangana W. Couples Sri Lanka, December 23, 2012
Lovely and calm place to stay

Spaceous rooms and relaxing environment
6.7
nice place situated in an urban area. good staff. rooms are bit dusty though. good variation of foods for breakfast.
Eli T. Solo travelers United States of America, November 19, 2012
Once was nice but in poor shape and bad location

If you like being in a historic hotel - this is it.
2.3
The hotel used to be nice and luxurious. Not the hot is in very poor shape. Furnishings and facilities are in quite bad shape (e.g. rusted soap bar in the shower that cost lest than $2 to replace! and towels literally falling apart). The hotel is not kept up at all. The facilities are not clean and was afraid to eat the free breakfast. The location in Colombo is the worst part of town. The

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