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Grand Oriental Hotel

2 York Street, Colombo World Trade Centre, Colombo, Sri Lanka (Show on map)

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Area: Colombo World Trade Centre Number of Rooms: 80
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

from 223 reviews

Value for Money
6.2
Location
7.6
Staff Performance
6.4
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.9
Food/Dining
6.6
All reviews (223)
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Ian V. Solo travelers United Kingdom, April 18, 2013
clean and friendly

close to the railway, good restraunt with a good view over the harbour
7
Joseph S. Business travelers India, April 11, 2013
old but well maintained hotel

nice location near port, great srilankan breakfast and centrally located
8.3
hotel was great but they could not accept credit card for payment for their taxi services, we had to take taxi from outside, great breakfast and nice view of port from restaurant.
Stuart R. Couples United States of America, April 1, 2013
Good to use for a stop over

Close to railway station, reasonable rate
6.7
We used the hotel for a 1 night stop over before catching the tain to Kandy. Perfect for what we needed, close to the railway station and reasonable rate. We arrived on a Sunday so was very quiet - however I am sure it is much busier during the week.
Joanna D. Groups United Kingdom, March 20, 2013
Adequate for a one night stay

Historical hotel, airport pickup, breakfast
5.3
This hotel has seen better days. The aircon was so violently noisy we could not use it. The curtains did not cover the windows so we could not block out the light or feel completely private. There was a connecting door with the next door room whose residents were having a noisy party until quite late. One highlight was that the room had a fridge. Overall - interesting for its history, staff were helpful, breakfast was nice enough and good view of the harbour from the restaurant, but not a very comfortable place to sleep.
Andrew R. Couples Australia, February 26, 2013
Tired old lady needs a facelift

The check in staff and the bellboys are the saving grace of this overpriced hotel
3
Varun V. Couples India, February 26, 2013
Great Location, wonderful hotel

Location, view from the restaurant, service, maintenance
10
close to 200 years, but still better maintained than some of the new hotels. the room was very modern and tastefully arranged. some might find the room a bit on the smaller side, but considering that it is a heritage hotel and the facilities, it is alright. excellent choice of dining options, excellent room service, quick processing at check in and check out - liked almost everything about the goh. the harbour view restaurant is a major attraction (but one might need to reserve in advance for the tables with the view, specially for dinner). on the flip side, nothing major - no one offered to carry our luggage to the room at the time of check in, corridors can be long and slightly confusing (and very hot in summer) and wifi is on a chargeable basis.
Restaurant Tip: prior reservation of tables in the Harbour View restaurant, specially for dinner
Edwina G. Solo travelers United Kingdom, February 23, 2013
Good location, great breakfast, but no intenet

Central location to galle face, good buffet breakfast, friendly staff
5.3
Great staff, but lack of internet real weakness. I would stay again, its a friendly place and well located, but for nnn night
Raymond P. Solo travelers United Kingdom, February 3, 2013
Long Past Its Best

Location for the station.
4.3
I have stayed here 3 times now, once in 2010 and twice in 2013. In that short time it has changed although even in 2010 it was in need of some care. The standard rooms are just that, very basic, tiled floors, tired bathrooms and very noisy air-conditioning. The hotel is very noisy with wedding parties and tour groups coming and going at all hours. The hotel use to have a good dinner menu but has fallen for catering for tour groups and buffet lunches and dinner is the norm. You can eat off card but it is hard work to get them to do this rather than steer you to the bland buffet. Overall I found the staff indifferent and unhelpful. Unfortunately the location of the hotel means there is little nearby choice to eat elsewhere. If you want to be near the station and Pettah area then this is your best option . Avoid unless you really cannot.
Sheryl D. Couples Australia, January 30, 2013
Classic hotel with beautiful big rooms

Friendly staff, large rooms and good food
8.7
Only stayed one night this time and were well looked after, have stayed before for a few nights and love coming back to this beautiful old hotel
Restaurant Tip: food is great at the goh, but if you are out and need a cheap sri lankan lunch you must go to the world trade centre and enjoy the restaurant downstairs...only each and absolutely delicious.
Chen Y. Business travelers Taiwan, January 24, 2013
great tranditional but old

good services with nice and friendly smiles all the time.
7.7
the place is surely good to pay second visit, but would suggest to have some renovations of its facilities, such as room floor, etc.
Restaurant Tip: the 4th floor restaurant has the nice view of harbor.

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