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Grand Oriental Hotel

2 York Street, Colombo World Trade Centre, Colombo, Sri Lanka (Show on map)

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Area: Colombo World Trade Centre Number of Rooms: 80
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
211 reviews

Value for Money
6.2
Location
7.6
Staff Performance
6.3
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.8
Food/Dining
6.6
All reviews (211)
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Frederico B. Business travelers Portugal, March 5, 2011
The hotel is big, the rooms are ugly and old

The hotel has a large historical component
5
The hotel is a historic building is very big, the rooms are ugly and old.
Alistair D. Couples India, March 4, 2011
good service and lovely rooms

period furniture design, large rooms
7.3
The rooms are nice and spacious. Room service and house keeping were prompt. The staff was gracious. Early mornings they were a bit sleepy. The hotel is close to the various shopping and siteseeing locations. Most places were within a radius of 3 kms. You can have nice walks along the ocean face which is very near to the hotel. The deluxe rooms don't give a direct view of he ocean like the restaurant or suites but the view is decent.
Rama S. Business travelers India, February 11, 2011
Service typical of Sri Lankan Hospitality

Friendly staff who make you feel at home
9.3
I would recommend this hotel to those who want a safe and quiet place in Colombo. For those who want a bit of fun and nightlife, you can always find something interesting around. Overall, I enjoyed the stay there.
Hotel Feature Tip: The hotel serves authentica Sri Lankan cuisine that should not be missed
Yuanyue G. Solo travelers China, February 6, 2011
Hotel with a strong sense of history, good service

good service
7.3
the hotel is in an old building, facility is not that well maintained, standard bed is smaller than normal size, but the service is great!
Shopping Tip: take the tuk-tuk from hotel to odel shopping mall to buy some souvenirs. It will cost you around 200 rps and 10 minutes.
Chris M. Solo travelers United Kingdom, February 5, 2011
Good location and nice exterior

Smiling staff, but very useless
3.7
The hotel looks well maintained from the outside. In the morning they decided to fix the opposite room door at 7am!
Sightseeing/Attractions Tip: Close to the Train station
Amy L. Groups February 3, 2011
Very convenient location for the train station

clean and comfortable, very close to Colombo Fort train station
7.7
We used it as a base as we flew in very early in the morning and wanted to get on the train to Kandy that day. It is a bit of a time wharp, it feels like it was once a very grand colonial hotel.
Sightseeing/Attractions Tip: It is walkable to the train station and the Pettah market.
Trenton N. Solo travelers United States of America, February 1, 2011
nice exterior

the hotel itself looked nice.
4
OK, First, I want to say this. I'm not a spoiled American, and I'm the kind of person that is content as long as a I have a clean bed and a decent hot shower. As I mentioned before in another hotel review, the country of Sri Lanka is very poor and their facilities and hotels are not the greatest. If you are not willing to spend top dollar to stay at the 5-star hotels, don't expect anything great. I came to this hotel expecting it to be quite fancy due to the price. I think the only thing fancy about it was the exterior of the hotel, and the history of the hotel. It's location is kind of in a sketchy area, especially at night. It's about 15-20 min. walk to the train station. The bed, shower, and bathroom I'll admit was decent and I have no complaints. There was a television that caught a few English channels. The workers were not the friendliest people, especially the front desk. They always seemed grouchy and irritated. I seen a few rats running around the hotel and even the Sri Lanka squirrel. No, that was not a joke.
Hotel Feature Tip: The restaurant has a dress code, men have to wear pants. I went to Sri Lanka not expecting to ever wear pants, so just be aware of that.
Katherine R. Couples Australia, December 31, 2010
Old Hotel seen better days.

View of the port while having breakfast was interesting.
4.7
The hotel is not all that central. The room was very dingy, light streaming in from a window above the door all night, along with open windows, no curtains!
Shopping Tip: Barefoot in Galle Road is a great shop and well worth a visit. Has a bit of everything and a great cafe/bar out the back.
Sateesh D. Couples India, December 31, 2010
lovely hotel but bad service, very slow!!

the traditional beauty
3
Air conditioner was too cold and single directional. Poor quality of beds!! No coffee and tea makers in room?and slwo service of the tea and coffee.reached us cold!!!
Hotel Feature Tip: Avoid if u can!!!
Kathryn D. Groups Australia, December 30, 2010
Good location

Good service, nice buffet breakfast
6.7
Overall it was a good hotel if you are stopping overnight or short stay. As there were three of us we were given the standard room and they were basic. I would definietly opt for the deluxe for only more. Staff were very friendly. Good location near the Port and a short ride to the shopping area.

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