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Grand Oriental Hotel

2 York Street, Colombo World Trade Centre, Colombo, Sri Lanka (Show on map)

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Area: Colombo World Trade Centre Number of Rooms: 80
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
214 reviews

Value for Money
6.3
Location
7.6
Staff Performance
6.3
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.9
Food/Dining
6.6
All reviews (214)
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Sanjiv K. Solo travelers India, March 29, 2011
Great Location

Friendly staff
7.7
Nice cosy property,rooms are well done & all things function well. Friendly staff. Rooms price should include breakfast.
Shamundiswari G. Solo travelers Singapore, March 18, 2011
Nice hotel and service with a smile

Comfortable rooms
7
Centrally located, the hotel is close to the City Centre, making it easy for tourists to get around. Rooms where spacious and comfortable, although there where some minor issues i.e: thin walls allow you to overhear your neighbours and water presure in the shower is weak. For the price, it was quite surprising that breakfast wasn't included as well. Internet connection in the business centre was also lagging.We had to frequently request front desk staff to assist.
Sightseeing/Attractions Tip: Centrally located near the main shopping districts
Mohamed A. Business travelers Singapore, March 6, 2011
Good location but the aircon need to be change

The view was nice
8.7
The room aircon need to be change its like the olden days type
Frederico B. Business travelers Portugal, March 5, 2011
The hotel is big, the rooms are ugly and old

The hotel has a large historical component
5
The hotel is a historic building is very big, the rooms are ugly and old.
Alistair D. Couples India, March 4, 2011
good service and lovely rooms

period furniture design, large rooms
7.3
The rooms are nice and spacious. Room service and house keeping were prompt. The staff was gracious. Early mornings they were a bit sleepy. The hotel is close to the various shopping and siteseeing locations. Most places were within a radius of 3 kms. You can have nice walks along the ocean face which is very near to the hotel. The deluxe rooms don't give a direct view of he ocean like the restaurant or suites but the view is decent.
Rama S. Business travelers India, February 11, 2011
Service typical of Sri Lankan Hospitality

Friendly staff who make you feel at home
9.3
I would recommend this hotel to those who want a safe and quiet place in Colombo. For those who want a bit of fun and nightlife, you can always find something interesting around. Overall, I enjoyed the stay there.
Hotel Feature Tip: The hotel serves authentica Sri Lankan cuisine that should not be missed
Yuanyue G. Solo travelers China, February 6, 2011
Hotel with a strong sense of history, good service

good service
7.3
the hotel is in an old building, facility is not that well maintained, standard bed is smaller than normal size, but the service is great!
Shopping Tip: take the tuk-tuk from hotel to odel shopping mall to buy some souvenirs. It will cost you around 200 rps and 10 minutes.
Chris M. Solo travelers United Kingdom, February 5, 2011
Good location and nice exterior

Smiling staff, but very useless
3.7
The hotel looks well maintained from the outside. In the morning they decided to fix the opposite room door at 7am!
Sightseeing/Attractions Tip: Close to the Train station
Amy L. Groups February 3, 2011
Very convenient location for the train station

clean and comfortable, very close to Colombo Fort train station
7.7
We used it as a base as we flew in very early in the morning and wanted to get on the train to Kandy that day. It is a bit of a time wharp, it feels like it was once a very grand colonial hotel.
Sightseeing/Attractions Tip: It is walkable to the train station and the Pettah market.
Trenton N. Solo travelers United States of America, February 1, 2011
nice exterior

the hotel itself looked nice.
4
OK, First, I want to say this. I'm not a spoiled American, and I'm the kind of person that is content as long as a I have a clean bed and a decent hot shower. As I mentioned before in another hotel review, the country of Sri Lanka is very poor and their facilities and hotels are not the greatest. If you are not willing to spend top dollar to stay at the 5-star hotels, don't expect anything great. I came to this hotel expecting it to be quite fancy due to the price. I think the only thing fancy about it was the exterior of the hotel, and the history of the hotel. It's location is kind of in a sketchy area, especially at night. It's about 15-20 min. walk to the train station. The bed, shower, and bathroom I'll admit was decent and I have no complaints. There was a television that caught a few English channels. The workers were not the friendliest people, especially the front desk. They always seemed grouchy and irritated. I seen a few rats running around the hotel and even the Sri Lanka squirrel. No, that was not a joke.
Hotel Feature Tip: The restaurant has a dress code, men have to wear pants. I went to Sri Lanka not expecting to ever wear pants, so just be aware of that.

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