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Grand Oriental Hotel

2 York Street, Colombo World Trade Centre, Colombo, Sri Lanka (Show on map)

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Area: Colombo World Trade Centre Number of Rooms: 80

Recent customer reviews

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Good

6.7

based on
238 reviews

157 reviews in English

Value for Money
6.3
Location
7.6
Staff Performance
6.4
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
6.9
Food/Dining
6.6
All reviews (238)
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Stephen M. Solo travelers United States of America, January 8, 2016
An old hotel that needs improvement
5
This is only a 3 star hotel if you take into account its storied history. It is a hotel from the 1800's, and sadly, it shows in many areas. The room was very small. The TV was an old tube type (maybe 15 years old?). The tile floors were not clean. Bathroom was cramped, but the shower was decent sized. No cold water from the tap - hot only, but only when you turned on the switch to get hot water. The cold water tap didn't work at all. The floor in restaurant flexed every time waiter walked by - it disturbed my chair seriously - trying to figure out which shaker was pepper - on my table they were both salt! Shows Lack of attention to detail. - TV remote doesn't work well; an an old tube TV Hotel was built in 1800's - really showing its age. Room was small, plain and stark - not visually appealing at all - wood stairs were nice and well maintained elevators old and in need of some TLC - restaurant had a nautical motif - view of the harbor was interesting ; wait staff wore sailor uniforms - made to order omelette was tasty, but only choices for ingredients were chopped onions, tomatoes spicy green chiles and shredded cheese - decent selection of veggie and non-veggie entrees - buffet breakfast cost 1250 rupees - towels were thin by western standards - towels only - nothing remotely resembling a wash cloth sized option I would rate the room at 1.5 stars. This is a hotel in need of some work by the owners and managed. Overpriced for what it delivers.
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Jasmine A. Groups Singapore, December 6, 2015
N

Architectural history.
6.3
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Ah S. Groups Singapore, December 6, 2015
Good but basic facilities. Staff is very good.

Food, staff and location
7.7
No problem.
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John F. Solo travelers United States of America, September 2, 2015
Faded glory

Staff was highly responsive, terrific breakfast with stunning view, you can feel the pride of its history
7.7
I hope I look this good at 180! Yes it's worn- but it's well worn and the staff is sincere and seem to have a genuine pride. Maybe it's just their natural Sri Lankan pleasantness? If your budget allows, definitely splurge on a deluxe room. They are exponentially better.
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Uruj P. Couples United States of America, August 17, 2015
Beautiful historic landmark

History, service, location
10
We had an absolutely lovely stay here. We were in the Anton Chekhov suite. There's so much history and beauty in the hotel furniture, building, and neighborhood. It's a gorgeous place. The breakfast was delicious with a view of the harbor.
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Yuki K. Couples Japan, July 19, 2015
decent hotel for a short stay

value for money, walking distance to train stations, decent rooms
5.3
There were not many places to eat around the hotel. The hotel restaurant has a dress code of not accepting customers in shorts so be aware of this! Pleasant hotel but a little run down. There was a guy who started speaking to us who claimed to be working for the hotel, he kept talking and bothering us while we tried to find somewhere to eat, and in the end we had to pay tip so that he would leave us alone. I know this is common in Colombo and it is not the hotel's fault but it wasn't a very nice experience.
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Ju K. Business travelers South Korea, May 26, 2015
Too old to enjoy

Just antique style outlook only. Nothing around hotel to spend time. Overall facility is too old to make clean.
5.7
Could not sleep due to mosquitto and noise from air conditioner. I will not stay at this hotel again.
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Kongkij V. Families with young children Thailand, April 16, 2015
Good location

Good location, not expensive, strong WIFI
7
Not so far from train station and bus station. Price of foods in restuarant is not expensive. Have no fitness and swimming pool. Strong WIFI.
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Shari B. Solo travelers Canada, March 10, 2015
old world charm

Historical; quaint; quiet
7
Pleasant
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Wasantha P. Business travelers Sri Lanka, December 10, 2014
Good Hotel

Staff,Background,Close to city
7
Good hotel to the budget and convenient for all our activities. Staff was good and everyone was very helpful. Food also very nice.
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