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Grand Oriental Hotel

2 York Street, Colombo World Trade Centre, Colombo, Sri Lanka (Show on map)

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Area: Colombo World Trade Centre Number of Rooms: 80
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
211 reviews

Value for Money
6.2
Location
7.6
Staff Performance
6.3
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.8
Food/Dining
6.6
All reviews (211)
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Asitha L. Business travelers Sri Lanka, September 30, 2014
Worst 3 star hotel ever.

The location was the only best thing about it
5
Worst 3 star hotel I have ever been to.
Perri W. Families with older children Australia, September 13, 2014
convenient location

centrally located, reasonably priced on Agoda deal, resturant views
7
comfortable and convenient, helpful staff
Peter S. Business travelers United Kingdom, June 17, 2014
GOH was OK and met my requirements

Location, history
6.3
GOH has a great history but is in bad need of updating. Rooms are very big. They tried to downgrade me when I first arrived and, talking to other people, this regularly happens. When I questioned it they immediately changed my room, blaming the "system". Rooms are huge but pretty much empty. Furniture, such as there is, is old and uncomfortable. Bed was OK. Bathroom was very basic. Staff are all friendly but not necessarily very good.
Robert S. Solo travelers Australia, April 10, 2014
Not worth the cost of the room

Easy access to the new highway, so quick to the airport
5
The hotel claims to be a historic luxury hotel, which it may have been 100 years ago, but now it is old and in need of much renovation. There was no hot water and the quality of food was quite poor. I would expect to pay half the cost for the quality provided. Consider staying somewhere else.
Peter I. Business travelers United Kingdom, March 22, 2014
Great and comfortable stay

Room, food and location
8
Overall stay is pleasant, hotel is clean and food at restaurant is good and delicious. Will come back again for future business trip in Colombo.
Ray S. Couples United Kingdom, February 7, 2014
a good hotel with character centrally located

friendly and helpful staff ,clean rooms,great veiws of harbour
9.7
we will visit again so much nicer than the bigger new hotels that seem soulless compared
Panguluri S. Solo travelers India, January 24, 2014
Good Hotel - Value for Money

Clean, Elegant and accessible
6.7
Satish K. Solo travelers United Kingdom, December 20, 2013
Wouldn't stay again

Nothing
3.7
No running hot water, problems with the lift. Window in bedroom wouldn't shut properly. Staff very unhelpful with dealing with issues.
Matthew E. Solo travelers Australia, December 9, 2013
kooky old colonial experience

not answered
7
if you are interested in the colonial, this is a great place to stay. Huge, labarinthine, opposite the old port so you can imagine your great aunt wandering across as you sit in the 4th floor restaurant. Its had some really bad makeovers during past decades, especially it seems, in the decade that taste forgot (the 70s) and the fort area is weird; is it a military zone, a tourist precinct or a commerical zone? So if you want interest factor, stay here, if you want glitz, marble foyers and swimming pools, stay south of galle face green
Ganesan K. Business travelers Singapore, September 19, 2013
Not happy at all. Not worth the money.

Staff are friendly
4.3
Very bad. The hotel is old and dirty rooms. Toilets are dirty. I requested for slippers as the floor is dirty but the staff was not willing to give until i requested to talk to the GM. The request for room change is ignored. Basically i will not recommend or go back to this hotel. Price is also not value for money. Expensive for a dirty room.

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