Good 6.5
Based on 293 reviews

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About Grand Paradise Hotel Lembang

Description

Situated in Lembang, Grand Paradise Hotel Lembang is the perfect place to experience Bandung and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are De Ranch - Lembang, Boscha Observatorium, Jendela alam.

Offering hotel guests superior services and a broad range of amenities, Grand Paradise Hotel Lembang is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers 24-hour front desk, 24-hour room service, luggage storage, valet parking, car park.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Grand Paradise Hotel Lembang is your one-stop destination for quality hotel accommodations in Bandung.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Valet parking
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Hot tub
  • Swimming pool [outdoor]
  • Garden

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar

Access, services, and conveniences

  • front desk [24-hour]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area
  • Shared lounge/TV area

For the kids

  • Family room
  • Swimming pool [kids]

Languages Spoken

  • English
  • Dutch
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 105
Room Voltage: 220
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.3
  • Facilities 5.6
  • Location 7.4
  • Room Comfort/Standard 6.2
  • Service 6.7
  • Value for Money 6.4
  • Food/Dining 6.2
Sort by

nilawati F.
United States
August 23, 2016
old dingy hotel not as its shown on the pictures
wish they can updates the real picture/condition of the hotels before we booked. very disappointed.the holes on the ceiling, the bathroom was dirty and old and yucky looking.the floor was dirty. and building look terrible.

Boon L.
Singapore
August 08, 2016
Can Improve More
No Wifi ; Breakfast spread limited varieties, I only had omelette and fried vermicelli, not even nasi lemak or anything goreng avail, I ate for survival, not pleasurable ; shower cubicle is poorly designed, missing cubicle door ; hot pool was concentrated in chlorine, felt bleached when dipping inside, skin dried up ; no lift access to breakfast and pool, need to make staircase detours ; waterpark OK ; staff friendly and helpful ; room service fast and prompt ;

Audry V.
Indonesia
July 11, 2016
nice hotel but need more improved in cleanliness and food
nice pool, especially the indoor warm water pool we very enjoy it nice staff need more improved in cleanliness we found the ventilation net is very dirty and black with dust, make my husband sneezing often and food not pair with the hotel beautiful decoration and theme

nur Y.
Indonesia
July 09, 2016
Not recomended
Food is not good. Staff resto not friendly

Ralph W.
Indonesia
April 24, 2016
Good architectural exterior but lousy facilities
Arrived at the parking lot at 6 pm, it was very spacious and the security greeted us well while helping us deliver the luggage to the concierge. The concierge was also very welcoming and very assistive hence it only took us about 5 minutes to finished the whole process to receive complimentary breakfast-swimming pool-welcome drink vouchers and we were allowed to enter our room. Since we travel in a group, there was additional charges applied 100k nett/person if more than two people in one room. Upon entering the room, we were surprised even the room was clean enough, it was no different from budget hotel with very small bathroom (about 1 x 1.2 meter). Since our schedule was packed and we have to leave early before dusk, I asked the concierge to exchange the breakfast voucher so we can use it for the dinner instead. The staff was very polite and immediately asked the manager for the permission. It only took about 10 minutes and the permission was given, while we starts preparing and got to the restaurant at 6.40 pm (they said the dinner was until 7 pm). Once we arrived there immediately we gave the breakfast and welcome drink voucher to the waiter, took a plate and start taking some food from the stove, suddenly one of the staff came and told us this food isn't for us, the one redeemable for the voucher is only "Lembang Style Kampong Fried Rice" which will be delivered to our table soon. Avoiding argue further argument, we agreed and waited 20 minutes for the dish to come while taking some pictures on the interior. When the dish came, we asked the server where's the welcome drink? he said it will come soon.. We waited for another 20 minutes for the drink to come but when the server returns, he brought along 6 glasses of mineral water and said this is the welcome drink (personally i thought it was very ridiculous considering the price we paid). To sum up my experience so far I'll put on points below. Positive remarks: - Good exterior architecture (classic-roma

kim T.
South Korea
March 29, 2016
View.
Only view.

Tek C.
Indonesia
January 03, 2016
clean, good service
clean, good service, fast check out

Yohanes G.
Indonesia
December 27, 2015
So-so place to stay
Strategic location, free dinners, beautiful garden & unique exterior
So-so place to spend nights. No wifi nor air conditioner in the room though

Dicky H.
Indonesia
December 23, 2015
upgrade your room facilities and restaurant..
location fit.. the waterpark and hot whirpool
Comfort

Sufina A.
Indonesia
November 03, 2015
Nice hotel in lembang
Love the spring pool!!
Great stay.. Enjoyed it so much..



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