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Grand Paragon Hotel Johor Bahru

18 Jalan Harimau, Taman Century, Johor Bahru City Center, Johor Bahru, Malaysia 80250 (Show on map)

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Area: Johor Bahru City Center Number of Rooms: 336
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
2296 reviews

Value for Money
7.5
Location
7.9
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (2296)
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Liew K. Families with young children Malaysia, November 25, 2014
Good location, friendly staff & clean.

Good location, friendly staff & clean.
6
Good location, friendly staff & clean.
Leng P. Families with young children Singapore, November 25, 2014
Lacking in maintenance (previously) nice hotel

Location
4.7
Hotel was previously nice but now obviously lacking in proper maintenance - loosened water tap, old bath tub etc. counter staff were unfriendly & unhelpful. They apparently lack training in customer service.
Suzana S. Couples Singapore, November 23, 2014
Pleasant Stay

The Location near to KSL & Pelangi Shopping Mall
8
Roger P. Couples Singapore, November 23, 2014
Pleasant Stay

Room is big and clean. Value for money and quite convenience.
7
Everything is good except on the 2nd day, one family check in the room next to mine and creates a lot of noise. Quite annoying. Cafe staff is polite but one of the staff just cannot smile while serving us, maybe he got a bad day.
Nazrulhisham O. Business travelers Malaysia, November 20, 2014
Nice Hotel and Friendly Staffs

Nice Hotel, Friendly Staffs, Bfast Ok
8
Overall is ok.
Keng L. Families with young children Malaysia, November 19, 2014
Not bad

Near town area, staff service was ok, house keeping very kind everytime call they immediately will attend
7
Will come back again even is an old hotel but the room was ok. Only things they have night club as we were staying at 16floor , the lift stop at 14 for the hostess to come in and go up to 26 floor I guess, we are family member with elderly, young children so it was not so pleasant .
Ethel T. Groups Philippines, November 16, 2014
nice place in jb

facilities,food
7.7
Average
Jessie T. Couples Singapore, November 16, 2014
first and last.

buffet spread, view and location
5.7
Not worth it. Being a 5 star hotel, the standard is horrible. can feel the bed spring, toilet is old and water leaking from the shower. Car park very smelly from the moment you step out of the car. First and last
Siow Y. Couples Singapore, November 16, 2014
a very pleasant service at the front desk

wifi in room, gym , bath tub, comfortable bed
9
I had a pleasant experience at the front desk...slight disappointment about the failure to get the king or queen size bed for our deluxe room on the non smoking floor despite making online reservations for those aspects 1 week in advance. I am a huge dude!. Disappointment was soon relieved when we were offered a free upgrade to their junior suite (smoking room) with king size bed....to make it even more pleasant they offered to let us use the air diffuser for 2 to 3 hrs as to evade the stench of smoke as much as possible...we took up the offer and had a pleasant stay. Breakfast was great as expected as this isnt our first visit so there is a certain amount of expectations there. I would gladly recommend this hotel to anyone.
Nasir H. Couples Malaysia, November 16, 2014
good service

good
8.7

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Customer Reviews - Grand Paragon Hotel Johor Bahru, Johor Bahru

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