2015
Very good 7.8
Based on 3190 reviews

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About Grand Park City Hall Hotel

Description

Grand Park City Hall Hotel is located in the heart of the city within close proximity to Suntec Singapore International Convention and Exhibition Center, Marina Bay, Bugis, and Clarke Quay. All 333 rooms and suites are stylishly designed and equipped with modern amenities. You also have easy access to Funan IT Mall, Raffles City Shopping Mall, and CHIJMES. The property is merely a one minute walk from the City Hall MRT Station. The hotel's strategic location and state-of-the-art facilities make it a great choice for leisure and business travelers.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • French
  • Malay
  • Tamil
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 29.43 SGD
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 10
Number of Restaurants: 2
Number of Rooms : 333
Time to Airport (Minutes): 20
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Important notice

Grand Park City Hall will be undergoing a transformation from April 1, 2016. The renovation will be carried out in phases with the first phase scheduled to complete on April 1, 2017 and the overall transformation to be completed by year end 2017. Rooms in the East Wing and the Swimming Pool will be under renovation in the first phase. There will be no renovation work in the South Wing rooms during this period.
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

Wang Y.
Singapore
July 26, 2016
Disappointed
Overrated.i can't believe it is rated as 5 star hotel. I can feel the springs of the mattress; bathrobe caused allergy...anw, avoid this hotel before the renovation is completed.

Yen S.
Singapore
July 26, 2016
Generally Disappointed
2nd stay in this hotel. Did not know the hotel is undergoing renovation. Very nice of the staff to upgrade us to a suite room but the condition of the room was not up to a 5 stars standards. Pretty rundown, bed is very hard and can see through the blanket which means the cotton have been worn out. Generally not good experience. Will not visit again.

Shirin F.
Singapore
July 22, 2016
Old as 5 star hotel
Rooms are old. Toilet and carpets are old. Clean simple room. Staff is pleasant.

PENG Y.
China
July 18, 2016
Good location and friendly staff
very good location just beside cityhall mrt station. very friendly staff.

EDUARDO E.
Philippines
July 16, 2016
Comfortable and enjoyable experience
Stayed for a short vacation with the family. Thanks to all who have made our stay comfortable and enjoyable, helping us out whenever they can. Will come back if given the opportunity to.

Nigel H.
United Kingdom
July 16, 2016
Feel Cheated
Having used Agoda's lucky dip offer and being allocated this hotel, I was very disappointed to find that it was under renovation - and that my room was old, dirty, unpleasant and dark. Definitely not a 5 star experience - this hotel should be recategorised until it is fully renovated.

Hazel E.
Philippines
July 14, 2016
Great Location
If your thinking orchard road is the best location on holiday trip, think twice. Grand Park Hotel is more convenient, its near MBS, near a subway station and easy to access anywhere!

Erik T.
Indonesia
July 14, 2016
OK
OK

Christine O.
Malaysia
July 12, 2016
Good
Room size is nice, air-condition is good this time round. Had a good Mother-son spiritual retreat and bonding time.

Ellen M.
Indonesia
July 12, 2016
Good Location
Good Location


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