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Very good 7.8
Based on 3190 reviews

Recent customer comments

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Very good

based on 3190 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

Richard P.
March 21, 2016
Comfortable and good service
Location, location, location

Shi S.
March 21, 2016
Good location. But over priced

Thiraphat S.
March 21, 2016
Hotel is good, the food is nice and friendly staff
Location, Hospitality and Cleanliness

Sharon L.
March 21, 2016
Forgot our breakfast
They forgot to do our room service breakfast which was ordered the night before. Finally got it 1 hr 45mins later after asking where it was. They didnt charge for it which was $50 value to make up for their stuff up. Probably wouldnt stay there again.

Arica W.
March 21, 2016
Deluxe room
The superior room is quite dated and old, including the corridors. When we first entered the room, the room smells as the air-con wasn't turned on. Didn't feel like a 5-star hotel but more of a 4-star hotel room. So we asked to change to Deluxe room instead and didn't mind paying for the difference. They were kind enough to give us a complimentary upgrade which is really nice. If you want a 5-star hotel room, I suggest that you book Deluxe room and above.

Samadi W.
Sri Lanka
March 16, 2016
Grand park city hall hotel stay

Christina W.
March 15, 2016
Bathroom smells, room was dark, AC not functional
Not pleasant except the location

March 14, 2016
Great hotel.
location 2 min from MRT City Hall station, best breakfast buffet included in Agoda room rate, best value.
Great stay.

John B.
United Kingdom
March 13, 2016
New Year break
Staff were efficient, helpful and cheerful. Location, Nice pool area.
Just what we needed after a long flight.

Roman R.
March 13, 2016
Great location, breakfast
Stayed in this hotel for the third time; still they are keeping excellent pace. Some construction works are going on in the lobby and outside on the facade, not disturbing at all. In April larger facade upgrade and interiors (rooms included, if I understood Recepcionist correctly) is planned, so the hotel will improve looks and standards. Highly recommended if you like to walk around Singapore: Marina Bay, Raffles Hotel, CBD, Marina Square easily reachable.