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Very good 7.8
Based on 3188 reviews

Recent customer comments

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Very good

based on 3188 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

Annisa P.
November 08, 2015
Awesome location
Lication, friendly staff

Margaret D.
United States
November 07, 2015
Good value
Location, Clean and very friendly staff

Munesh M.
November 07, 2015
beatifully located. amazing size. overall amazing.
i could go on and on abt this hotel. all of it was best.

Sze W.
November 05, 2015
i will not come back again, not a 5 star hotel
poor customer service, long queue at the counter for check in due to guest late check out, I only got the room after 3pm. Small washroom, Poor water pressure! Bed is too soft, this hotel definitely need a refurbishment. Overall comment- I feel it is overrated!

Gretel C.
November 05, 2015
Had a pleasant stay.
the room, the service and location
Love the ambience in the room

Iva P.
November 05, 2015
Discover love
Ambience, cleanliness and facilities
Great cozy and ambient place good for rest with great amenities and facilities. Locationis good too, near to thw hustle and bustle of the city and nightlife spots!

Hong Kong
November 04, 2015
Good Location
Location, location, location
Pleasant stay although it's showing it's age a bit.

lim C.
November 02, 2015
crystal club is worth it.
crystal club, freindly staff at crystal club, big bed.

Yaw L.
November 02, 2015
Tourist Class hotel
reasonable rate
room was not ready upon check in at 5pm. Shld offer us a drink while eating for the room.

Shiyu C.
November 01, 2015
Comfortable stay with good location
Location to shopping centres, walking distance to subway, service
It had been an enjoyable stay in the hotel. The close proximity of this hotel to the shopping areas / attractions gives an edge for travelers who loves shopping / a quick sightseeing during a business trip. Walking distance to the subway (City Hall MRT) makes this hotel a good point to start the journey from be it you will be travelling to the north, east or west.