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Very good 7.8
Based on 3188 reviews

Recent customer comments

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Very good

based on 3188 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

September 28, 2015
Good Location but Bad Service
Good Location, Good Restaurant, Good Cleanliness
The hotel located at the City Hall Station and it was convenient to travel anyplace you want, but while using the equipment of hotel like swimming pool, no staff there and even the towel was empty but no one to provide it, and the room is not bad and pretty well, king size bad and the space of the room is quite well, by the way, the hotel is old but we knew this was the long history of the hotel in Singapore.

Nor T.
September 27, 2015
short staycation
The room is very clean ,the check in counter was very efficient and friendly. location is very good.
pleasant so far.Swimming pool need to renovate though.

honmay K.
September 27, 2015
Old hotel, overdue for renovation and upgrade
Convenient location
Room smell so old, including pillows and duvets The layer in Bath tub was cracking up Uncomfortable to stay especially unpleasant old musky smell once you step in room and pillows and duvets

Israel L.
September 26, 2015
Best affordable hotel near souvenir, tourist site
Clean, affordable and service oriented
The Grand Park City Hall hotel is a very nice hotel located near the city hall, marina bay, esplanade, merlon and riverside all in one. It is a good 5 star hotel thats easy on the budget, except for being an old hotel, the hotel is generally fine and loveable. The food served are all hot and delicious, variety of food to choose from and wide array of breakfast choice to choose from asian, malaysian, english and french breakfast The entrances of the hotel will lead you to different tourist destination spot no more thrying to encircle the back just to easily reach your point This is the hotel we look forward to staying back again in the near future. expect our return soon

Alice W.
September 22, 2015
Room limited space
Big bed, nice breakfast , allowed late check out

Brunei Darussalam
September 22, 2015
Excellent Stay
location, hospitality, service
Very pleased I chose this hotel. It is close to everywhere I wanted to visit. I would love to stay here again.

Julius A.
September 21, 2015
Great stay.
Location, room space and friendly staff.
The room is quite spacious and relaxing. The staff were nice and accommodating. The checking in and out were quick and easy. Overall, it was a pleasurable stay for me and my fiancé.

Ng K.
September 21, 2015
Room clean but small
Nice food, convienance location, friendly staff
I was booked club superior room. We can enjoy their club lounge benefits. Staffs are friendly and room is clean. Overall the everything are good only the room is too small.

September 21, 2015
good overall
close to the action, clean and good breakfast. will try the dining room next time, staff helpful
we will stay there again. We give it a 4 star

David B.
September 21, 2015
September stay
Staff in the executive lounge were excellent. Location is perfect. Shuttle bus service very good.
We had a good stay due to location of the hotel however the room used on the executive floor was small and the bathroom again was small with very low water pressure. Note if you have leg joint problems avoid these rooms as you have to step in to a high slippery bath tub to shower.