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2015
Very good 7.8
Based on 3161 reviews

Recent customer comments

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Very good



based on 3161 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

Kumaresan T.
Malaysia
August 07, 2015
Staff Performance
Near to Marina Bay Street River Front Walk
1) I would like to salute my hand to a staff name Nana at front office. When we had difficulties with our infant baby, she did all her level best to help us. I would like to say she is one of the best staff that I have seen while travelling. 2) The rest of the hotel staff seriously need some training : - The Front office guy does not even know anything about autopass. So shame. - The bellman doesn't know how the complementary and cash card works. which one to enter first at entrance and etc. 3) I have changed the room on the second day because it feel very spooky. They have to do some cleansing.

Andi P.
Indonesia
August 07, 2015
It's OK
Comfy bed, close to MRT, larger room
There's no entertainment for toddler, but the room and location are very nice. We could walked to Clarke Quay.

Tan Y.
Malaysia
August 01, 2015
clean, friendly staff
clean, friendly staff and many shop around
it a big hotel with many guest around, the lobby full of perfume and flower smell. it make a cheerful mood.

Erwin A.
Australia
July 31, 2015
Very good
Location location location
Very good

Lim V.
Singapore
July 30, 2015
Nice hotel
Location,room and staff
We have a nice stay at the hotel over the weekend.

Ashish S.
India
July 30, 2015
nice hotel
location, room size, staff

Anh N.
Vietnam
July 29, 2015
A pleasant stay
Cleanliness, professionalism and comfortness.
It was a pleasant experience overall. Breakfast is good with multiple choices of dishes. However the air conditioning was a bit too cold.

Kevin Y.
China
July 29, 2015
Will go for other hotel next time
location
I will never visit this hotel again. 1 the check in lady is professional enough by speak softly without eye contact. she looked everywhere expect me. 2 One of the room has strong musty smell. No problem with room change. 3 I called the front desk, forget the reason, they didnt pick the phone after 4 calls. As a client, i have to went to the front desk myself to meet them. the front desk lady's face made me feel like I waked her up @ 10:30pm. 4 The room I stay, also got the strange smell, feel like they sterilized 85% of the room, and the now the room smells like undry disinfection mixed with uncleaned smudginess. Positive side is its not as strong as the other room. We didnt ask to change this room as we were too tired at that time. 5. The wall in the room is not even, thanks to the dark light so it looks not that bad. 6 The hear drier was broken. 7 small room, the bed quaility was no more comfortable than a motel bed. THIS IS NOT A 5 STAR HOTEL, but a 4 star with bad service!

Chan M.
Malaysia
July 27, 2015
Strategic Location & Nice Room
Strategic Location, Comfortable and Nice Environment
Overall was ok. Just that all the snacks and drinks provided in the room was not free. Located quite near to MRT station.

Mark T.
Netherlands
July 27, 2015
Very good location, over priced breakfast
Location, friendly staff,
Ideal location to explore central Singapore on foot. Very friendly staff. Breakfast over 30 SG dollar a bit overpriced and not included in my room rate. Plenty of breakfast places nearby.