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Grand Park City Hall Hotel

10 Coleman Street, Marina Bay, Singapore

Recent customer reviews

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Very good

7.8

based on 3102 reviews

2538 reviews in English

Value for Money
7.4
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3102)
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Shi H. Couples Singapore, March 20, 2016
Staycation
4.3
Good location. But over priced
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Richard P. Families with young children Singapore, March 20, 2016
Comfortable and good service

Location, location, location
8.3
Excellent
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Thiraphat S. Couples Thailand, March 18, 2016
Hotel is good, the food is nice and friendly staff

Location, Hospitality and Cleanliness
9.3
Fantastic
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Arica W. Business travelers Malaysia, March 18, 2016
Deluxe room
5.7
The superior room is quite dated and old, including the corridors. When we first entered the room, the room smells as the air-con wasn't turned on. Didn't feel like a 5-star hotel but more of a 4-star hotel room. So we asked to change to Deluxe room instead and didn't mind paying for the difference. They were kind enough to give us a complimentary upgrade which is really nice. If you want a 5-star hotel room, I suggest that you book Deluxe room and above.
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Thai L. Business travelers Malaysia, March 18, 2016
Really need a renovation and upgrade of guest room
4.7
The hotel is old and the room is so so dated. The cabinet beside the bed with all the loose wires coming off. Two of the electrical plugs are basically not attached to the wall!! That is a hazard! The management really need to look into it seriously as someone might get electrocute holding the wires accidentally.
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Samadi W. Business travelers Sri Lanka, March 15, 2016
Grand park city hall hotel stay

Location
6.7
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Junya O. Business travelers Japan, March 15, 2016
hotel evaluation
5.3
cheap. clean. good enough.
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Christine C. Solo travelers Malaysia, March 12, 2016
Retreat
4.7
Towel rack on bathroom was loose. It fell when I hang a used towel to air. The washbasin has cracks. The room safety latch was loose.
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Christina W. Business travelers Indonesia, March 11, 2016
Bathroom smells, room was dark, AC not functional

Location
3.3
Not pleasant except the location
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Syafiq M. Business travelers Malaysia, March 11, 2016
Never Again
4
Room was dusty, lift access card takes 3-5mins to activate which is a total nuisance. AC needs major servicing. Definitely not a 5 star hotel, maybe 15 years ago it would be considered as one.
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