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Grand Park City Hall Hotel

10 Coleman Street, Marina Bay, Singapore (Show on map)

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Formerly : Grand Plaza Park Hotel City Hall
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Area: Marina Bay Number of Rooms: 333
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
2346 reviews

Value for Money
7.4
Location
8.6
Staff Performance
7.8
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (2346)
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Mohamad S. Business travelers Singapore, August 12, 2013
Great location!

Location, proximity to shopping areas and food
7.7
Best location so far. Stayed in this hotel for the fifth time, and it never fails to impress me. Staff are courteous, room is clean and tidy, bed comfortable and location near to shopping areas.
Lee Y. Families with young children Malaysia, August 12, 2013
Value for money

Good n friendly staffs
9.3
Is a great and wonderful hotel for my family . The room was very comfortable , and also the bed.
Allen M. Families with young children China, August 11, 2013
too old, musty,

good place,service is good,but hardware is too poor
4.7
too bad in hardware, no 2nd time.too bad.
Cuong P. Couples Australia, August 11, 2013
Very good. No issues.

Location, clean, free internet
8
Everything was great. The location was good and in between most of the tourist attractions/location. Walking distance to Clarke Quay and Marina Bay San. 400m from City Hall station. very good concierge. No real complaints.
Juli W. Couples Indonesia, August 11, 2013
Pleasant stay, Attentive & friendly staff

Attentive & friendly staff, great locations, spacious room
9.3
Attentive & friendly staff, great locations, so close to MRT station and shopping mall. Room are quite spacious & clean
Wina A. Solo travelers Indonesia, August 10, 2013
great hotel, perfect location

great location, helpful staff, comfortable room
8
I stayed at this hotel for 2 weeks, and it was awesome. Check-in and check-out process was really quick, the staff were also really helpful, esp. Miss Candy who were so kind to give us a fasting time table since it was Ramadhan and we were fasting. I also noticed that the staff are very knowledgeable about the area and always ready to help out all the tourists who were having questions. Not to mention, the location is perfect, just around the block from City Hall MRT. Sure enough there were minor glitches like how the internet connection keeps failing every other day and a slight mold problem on the bathroom ceiling. Also, be aware if you are not a fan of dimly-lit rooms. However, I still would very much recommend this hotel to stay in.
Tay B. Families with young children Singapore, August 10, 2013
Overall, Average Stay.

Comfortable room, late check-out and great location.
6.7
Disappointed with the snacks served in Crystal Club. Breakfast and snack can be improved. Limited choice and never top up when run out of snacks. The price difference, I will rather chose superior room then the club room.
John T. Couples Singapore, August 10, 2013
Normal

fast check in and out, good location & big bathroom
7.3
For a 5 star hotel : 1. the room view is lousy 2. the room is small 3. swimming pool is small but : 1. the room is clean 2. the bathtub is clean and the bathroom is big 3. good location 4. fast check in and out
Huimei L. Couples Singapore, August 10, 2013
A stay that can be better

Good location
4.7
Quite an old hotel just located right behind pennisula plaza. Not advisable for ladies to stay as there are alot of foreign labourers around that area. Often, men will stare at you, making you feel uneasy. Other than the good location, nothing else is fantastic. Room is quite old, not well maintained.
Amrita K. Families with young children Singapore, August 10, 2013
Average Stay

Staff - friendly, accomodating and professional.
6.3
I do realise when I booked to stay at Grand Park City Hall Hotel that it is a relatively old hotel. However I have been to the hotel before and found the lobby to be inviting and modern and they have good restaurants - good food and ambience. This was my first stay at the hotel and unfortunately I was not at all impress with the rooms. The rooms are outdated, cram and dark. Personally, I do not plan to ever return unless they do a major renovation.

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Customer Reviews - Grand Park City Hall Hotel, Singapore

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