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Grand Park City Hall Hotel

10 Coleman Street, Marina Bay, Singapore

Recent customer reviews

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Very good

7.8

based on 3131 reviews

2563 reviews in English

Value for Money
7.4
Location
8.6
Staff Performance
7.9
Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (3131)
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Kaung Z. Business travelers Myanmar, December 22, 2014
this is a nice hotel

nice location, good food, near to access shopping place
6.7
Nice stay there.
Jun D. Couples Singapore, December 21, 2014
Clean hotel with awesome location

Cleanliness, location and service
8.7
Overall, I am happy with the hotel's services and very delighted on it's location as traveling to city is a breeze! The hotel is very clean as well!
Hashim J. Couples Singapore, December 21, 2014
Staff was friendly and attentive.

Staff, cleanliness and room was spacious
8.7
Overall enjoyed my stay there. Had a good sleep and night. Room was clean and spacious.
Syahira H. Couples Singapore, December 21, 2014
nice and friendly staff. near to city

hotel room
9
Htl was nice and comfortable
Shirley T. Couples Singapore, December 21, 2014
Grand park city hall hotel review

Location, room space, bathtub
7
Overall good
Bo W. Business travelers China, December 20, 2014
Comfy stay

Value for money, clean, comfy
8.7
Was a good stay. Simple style good for business travellers, comparatively convenient location.
Luxi S. Solo travelers Germany, December 19, 2014
Disappointing

free wifi, close to public transport, friendly staff
6.3
I booked this hotel because I had stayed here before many years ago and remembered some positive things about it, spacious rooms, comfy bed, separate walk in shower and a tub, central location and close to MRT. Upon check in I was informed that I had been upgraded. I don't know how much the upgraded room differed from the standard room I booked but I didn't like it. It was located on a floor that looked old and worn and so did the room itself and especially the bathroom. The worst thing was the dampness and darkness. It had been a cloudy day, there was not enough natural light coming through the window. But there were no ceiling lights, only a desk lamp and bedside lamps and their bulbs didn't have enough wattage to brighten the space. It remained depressingly dark and gloomy. I don't know where the dampness came from, but the towels felt clammy, as did the sheet and the bathrobes. I put out a Do Not Disturb sign and ran myself a bath, but sometime in the afternoon someone knocked anyway. It was a staff carrying a plate of fruit, courtesy of the hotel, I guess it came with the upgrade. As much as I appreciated the gesture, when the sign says Do Not Disturb, I expect to be left alone save for emergencies. Sorry to say, I was rather glad to leave. It's a pity though, the lobby looks grand but the rooms don't live up to expectations.
Iriawan S. Families with older children Indonesia, December 18, 2014
Not bad

Location
6.7
Overall ok
Chua E. Solo travelers Singapore, December 16, 2014
Location, comfort and staff friendliness

Location, comfort and staff friendliness
8.3
Good.
Tan R. Couples Singapore, December 15, 2014
exceeded my expectation

location / many eating place / helpful staff
7.7
I enjoyed my stay and yes i will be back.
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