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Very good 7.8
Based on 3154 reviews

Recent customer comments

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Very good

based on 3154 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Staff Performance 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

6.7 Lee W.
August 26, 2014
Nice stay
Comfortable accessible affordable
I like their crystal club access. Quiet environment but a little small.

7.7 Sonia L.
August 25, 2014
Repeat stay
Location, helpful concierge and staff, comfortable
This is our third stay at the hotel. We loved the location of the hotel. It is situated within 5 minutes to the City Hall MRT. It is also close to Chinatown and Bugis Junction. No fault with location. The hotel is however getting a little run down. The rooms need an update and the maintenance of equipment is a little poor eg Telephones not working and Staff was very helpful especially the Concierge. They were great

9 LI T.
August 23, 2014
Great hotel with consistent quality
Location, staff performance and cleanliness
I like this hotel very much as the staffs are overall helpful and attentive, just feel like home. I like the natural lily flower smell when you walk into the hotel. The location is convenience for accessible to shopping arcades i.e. Raffles City. Strongly recommend to business travellers.

6 Angela L.
August 22, 2014
Need to refurbish
Location, room size n svc
They need to refurbish their rooms to make it more sound proof. Staying at the club room however can hear noise from outside the hotel or room nxt to it..

8.3 See Y.
Brunei Darussalam
August 21, 2014
near to MRT,Foodstall and shopping

10 Keval M.
August 21, 2014
location ambience and layout

6 Mathew D.
August 19, 2014
Just about Ok

6.7 Sam K.
August 19, 2014
Near to city central, swimming pool
pool, breakfast, location
The Balinese feel of the pool stretch, it's location was convenient, and breakfast was offered even though the price we pay was already considered low.

6.7 Pa S.
August 18, 2014
Convenient location, good room size and clean environment

7 Pa S.
August 18, 2014
Good environment, comfortable room and classy