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Grand Park City Hall Hotel

10 Coleman Street, Marina Bay, Singapore (Show on map)

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Formerly : Grand Plaza Park Hotel City Hall
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Grand Park City Hall Hotel Singapore - Governor Suite - Living Room Grand Park City Hall Hotel Singapore - Governor Suite - Bedroom Grand Park City Hall Hotel Singapore - Superior Room Grand Park City Hall Hotel Singapore - 1 Bedroom Suite Grand Park City Hall Hotel Singapore - Hotel Lobby Grand Park City Hall Hotel Singapore - Business Centre Grand Park City Hall Hotel Singapore - Guest Room Grand Park City Hall Hotel Singapore - Club Deluxe
Area: Marina Bay Number of Rooms: 333
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
2578 reviews

Value for Money
7.4
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (2578)
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Gray G. Couples Canada, January 3, 2015
Schizophrenic

Executive floors are super, good location, extremely helpful and accommodating staff
9.7
Booked a superior room in early January, 2015. The first 1-2 hours was spent trying to find an acceptable room. The first room they assigned looked like it was in a 2-star hotel. And there was a moldy smell in the air. Entirely unacceptable. The staff took time to locate other rooms, but they were all the same. I made it clear to the front desk either give me a refund or give me the best room currently available, I would pay the difference. Eventually I was taken to a room on one of the two top floors, their executive/business floors. It was great, exceeded my expectations and when I offered to pay the upgrade the manager insisted there was no need, they just wanted me to be happy. And most happy I was. Especially with the free food and drinks on the top-floor lounge and the extremely helpful staff. In the end, no disappointment and it made my visit to Sigapore most enjoyable. So a rating of >9 if you are on the top 2 floors, and I would guess a <6 or if i stayed on a lower floor.
Jiawen T. Groups Singapore, January 1, 2015
lots of room for improvement
2
bad. a 5 star hotel which dont even have a port for hdmi nor laptop to be connected for movie streaming.
Siew H. Families with older children Malaysia, December 28, 2014
Money worth stay

Good location, easy access to public transport, free wifi
8
Good and satisfactory
Emmanuel Y. Couples Philippines, December 28, 2014
Hotel with a good location

Location, Clean, Staff
8
The hotel is located near the train station, also has bus stops and taxi queues nearby. Right across this hotel is the Funan Mall where you can find a wide array of gadgets. Mall is also open early for breakfast if you don't want to eat in the hotel.
Chok C. Couples Malaysia, December 28, 2014
Good, clean and friendly staffs

Service, and the location
8
Comfortable and feel at home
Hong P. Couples Malaysia, December 28, 2014
Overall average

complimentary welcome gift, warm greeting, housekeeping service
6
average
Jasmine L. Families with young children Malaysia, December 27, 2014
The room was Dilapidated

Convenince Location ;
6
Jeffrey Y. Couples Singapore, December 25, 2014
Hotel room was in extremely bad condition.

Location, Great Assesibility, Friendly Staffs
5.3
Room that I stay was in extremely bad condition. 1- ants were found all over, especially at mini-bar, 2- drinking glasses were found with peck of dust, 3- stains were seen bedsheets, blanket and curtains, 4- toilet basin was choked
Ray W. Couples Australia, December 24, 2014
Not happy Jan !

Location is all it has this time
7
I stayed In this hotel last year in club level. It was great. I came back this time on a delux room. Very disappointed. Bathroom was small that hardly fit 2 Smell of fungu when I first entered Bathroom with mould in corners Sorry but not a good comment this time. Club floor is the one to go if you chose this hotel.
Kaung Z. Business travelers Myanmar, December 22, 2014
this is a nice hotel

nice location, good food, near to access shopping place
6.7
Nice stay there.

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