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Grand Park City Hall Hotel

10 Coleman Street, Marina Bay, Singapore (Show on map)

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Formerly : Grand Plaza Park Hotel City Hall

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Area: Marina Bay Number of Rooms: 333
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
2283 reviews

Value for Money
7.4
Location
8.6
Staff Performance
7.8
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (2283)
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Stanly T. Families with older children Indonesia, February 1, 2013
This hotel was very good.

Clean, large room, easy transport
7.7
Byron C. Business travelers Australia, January 30, 2013
a Singapore favourite

staff
8.7
as always the staff put in extra effort to make my stay great
Melissa M. Couples Malaysia, January 29, 2013
Lovely room, good location

Got an upgrade of the room, nice room and nice bathroom
5.3
Pleasant stay, but breakfast was not very tasty. The rooms were spacious and very clean. The Bathroom was clean and pretty
Aaron W. Couples Australia, January 28, 2013
Good Location, Friendly Staff but very tired Hotel

Location and Friendly Staff
5.7
The hotel is located close to shopping and MRT. The staff, espec concierge are helpful and friendly. The Hotel itself has impressive lobby and lifts, and then once you get to the room, it starts to unravel. The description is misrepresenting - the room was not newly refurbished as desribed, it was not even recently refurbished (as per the hotel's own website) The room (6th floor) was a little tired and in need of refurb - marks on the carpet and 80's/90's decor, but the bathroom was the worst - it was terrible - there was mould around the bath (which actually constitutes a health hazard), the waste in the basin was pitted with chrome missing and there was a tile glued back in place but not very neatly, so was standing proud of the rest of the wall. Considering this was touted as a newly refurbed 4 star room, I was really disappointed. I would estimate maybe 2 or 3 stars, but the mould issue should have the room closed until it is rectified.
Hotel Feature Tip: Give it a miss
Ria P. Solo travelers Philippines, January 27, 2013
Great service but small rooms

Front desk is competent, personable and helpful.
8
Great staff. Everybody was proactive in servicing my needs and i had everything i needed when i needed it.
Roy S. Couples Canada, January 26, 2013
Nice hotel in the heart of Singapore

Location is great
9
grand park city hall is only a few blocks from the river which has many restaurants and shops to visit. we were upgraded, not sure why but it was nice. the rooms were very clean and staff was very pleasant. would recommend this hotel.
Darence P. Couples Singapore, January 26, 2013
great location big rooms

hotel is big with 24/7 food services
7.7
the hotel provides free parking for customers however the slots are limited. The hotel should provide more parking lots for customers. the bathroom in the hotel is also too small however it quite clean. overall I think that the price is slightly too high for cutural hotel.min. 50 words
Florence C. Business travelers Hong Kong, January 26, 2013
Great location but the room is too old and smelly

Excellent location close to City hall and walking distant to suntec
6.3
Great location but service of the lobby restautrant was terrible. Room is smelly because of the old funiture. Bathroomis just too small.
Chao F. Solo travelers China, January 24, 2013
Nothing Grand Except For The Location

Superior Location
8.7
The hotel really doesn't live up to its five-star rating except for the location. The bathroom is a particular headache: the toilet never flushes properly and the shower merely drizzles lukewarm water--I understand that it's summer all year around but someone does need a hot shower! I actually turned to the swimming pool shower facilities. Will not come back.
Omar A. Families with young children Kuwait, January 24, 2013
a good choice to be chosen

near the marina bay (1 km) away , high quality service
9.3
The hotel is near the marina bay (10 min walk) , also surrounded by many shops & restaurants. The staff is very organized Rooms are good in size but not enough storage place

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Customer Reviews - Grand Park City Hall Hotel, Singapore

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