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Very good 7.8
Based on 3188 reviews

Recent customer comments

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Very good

based on 3188 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

Yasmin H.
May 18, 2014
Convenient as a transit spot, or business.
Centrally located, a good size of room, a good value.
Very good. The reason I was in Singapore was fora transit. I had a 3am arrival and departed 40 hours later. It was very useful and logical of the receptionist to give me a bit of a late check-out since I checked in at 5am. Because it meant I had only used the first night charge for 5 hours. I do hope hotels in Singapore would come up with a different rate or different check-out times for passengers on transit who check-in at odd hours like 3am or 5am. I wish my first night could have been charged half-price, or if I check-in at 3am my check-out time should be 12am the next day. Instead of following the conventional check-in and check-out times. Singapore has many late night flights and I do want to see more hotels there accommodate for these kinds of passengers.

Xian Y.
May 18, 2014
Small Size room, but good location
location, gym, swimming pool
Book the room for my client from malaysia, and the checkin is abit slow. A big and well equipped gym room and also a swimming pool, but its open air concept, hence you cant get into gym room without getting wet during raining day. location is centrally located, and you can walk to nearby shopping malls and night life locations.

Hong Kong
May 17, 2014
tidy room, very helpful staff.
very convenience location, close to MRT but lack of hotel facilities

Ching K.
May 16, 2014
Comfortable enough but not 5 star, 4 only.
Promotion late 2 pm checkout and close to MRT and clean
Good enough for my purpose with the 2 pm late checkout to suit my 8 pm flight. Convenient to City Hall MRT.

Jasrina J.
May 16, 2014
It was the best stay, friendly staffs
friendly staff, easy access internet and superb sighseeing
It was wonderful stay with kids. My kids enjoy. Large bed & the staff is very friendly. Will come again.

christopher D.
May 15, 2014
Excellent location, brilliant staff, affordable
Location, service, price
We stayed for 3 nights over a public holiday period and were very happy with all services and the quality of the room. The staff are very friendly and helpful, we had a corporate room which includes wifi however the a/c was a bit on the warm side. The pool/spa/gym is great but the true gem of the hotel is its location. 5 min walk to city hall MRT, 10 min walk to Clarke Quay, 15 min to 1-Altitude and a free shuttle to Orchard Road. The hotel is opposite a shopping center with a small supermarket and food court. Excellent stay

May 15, 2014
The hotel staff were great and friendly.
The staff were friendly and efficient. The location was centralised. They also do allow very late check outs.
Stay was peaceful and neat. Easy access to public transport. Very near to shopping centres and nightlife.

Karen T.
May 14, 2014
Convenient location
Near to MRT station & shopping malls, near to Clarke quay & Boat Quay & comfortable room
The furniture is a little old & looked worn out. Overall, it is still well-maintained & clean.

David W.
May 13, 2014
Modern,comfortable,affordable hotel-would stay aga
Location-close to city-MRT-shops, Breakfast buffet and restaurant ambience, Comfortable bed and rooms
Very happy- the room was not huge but adequate-very well kept-either new or recently renovated-fast ++ lift access-free internet included in our deal-fairly quiet given its central location-extensive room service menu but 10 mins walk to Clarke Quay with many local restaurants.20 minutes walk to Sands Convention centre and Sands shopping centre (or 20 mins via public transport.For the price- we felt we got great value for money and would definitely stay again.

May 13, 2014
Comfort stay and easy access
Attentive staffs, good location and clean hotel
Very attentive and helpful staffs. Free upgrade for regular customer.