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Grand Park City Hall Hotel

10 Coleman Street, Marina Bay, Singapore

Recent customer reviews

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Very good

7.9

based on
163 reviews

2444 reviews in English

Value for Money
7.4
Location
8.7
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.3
Families with older children (163)
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Ardeno K. Families with older children Indonesia, December 27, 2015
Awesome location but the staffs were not focus

Location, speed, lobby
8
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H. Families with older children Singapore, December 27, 2015
Central in city and easily accessible to shopping,

Food n location
7
I was with my family and have booked 2 other rooms. Though our 3 rooms were upgraded to suite, one if the room has a musky smell that we could breathe well. It's a bit disappointed that they should not let the guest stay in such room condition
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Pierre G. Families with older children Philippines, December 26, 2015
nice and clean

clean
6
not bad
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Joyce G. Families with older children Malaysia, December 21, 2015
make the snack in room that can be serve as free.

location、clean、fast
6
comfortable。
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Jeffrey K. Families with older children Malaysia, December 19, 2015
Mouldy

Location
7
Uncomfortable because of extremely mouldy smell in room and from air conditioning.
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Chyna Y. Families with older children United Kingdom, December 14, 2015
Good

Food, location, staff.
8.7
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Mohd R. Families with older children Singapore, December 7, 2015
Requested connectingroom n given 1 for wheelchair

1. Did not sting on parking 2. Helpful housekeeping 3. Attentive front office staff
7.7
Overall ok
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Chua V. Families with older children Singapore, December 6, 2015
Breakfast buffet need to improve

Convenience n good location
7.7
Enjoyable stay
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Iwan M. Families with older children Indonesia, September 6, 2015
Strategic Location Near City, Shopping and MRT

Strategic Location, Clean, Comfortable
7.7
i stayed with my parents so it is convenience for them to get around. The location is near public attractions such as Marina Bay, Garden by the Bay, and not far from shopping mall, as well as MRT to get around town. Although the room is kinda old, its still comfortable and clean.
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Lai Y. Families with older children Hong Kong, September 1, 2015
Convenient location, bad rooms

The hotel is in an excellent location. Within 15 mins wall to Clark Quay, the Merlion, China Town, etc. The staffs are very helpful.
5.7
The hotel has a serious hygiene problem. The room has a bad mold smell, which cannot be covered by any air purifier. The wall, bedding sheet, pillows, and even bath robes feel wet. Dust can be easily found from every corner of the room, washroom, and desk. Moss is found on the wall when you look outside the windows. And blah blah blah....etc. Imagine yourself please. The staffs are friendly and helpful though. If you must stay in this hotel, please only consider the Crystal Club floor!!
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