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Grand Park City Hall Hotel

10 Coleman Street, Marina Bay, Singapore (Show on map)

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Formerly : Grand Plaza Park Hotel City Hall
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Area: Marina Bay Number of Rooms: 333
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
661 reviews

Value for Money
7.3
Location
8.5
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.8
Food/Dining
7.1
Business travelers (661)
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Christopher S. Business travelers United Kingdom, January 29, 2015
great city location

gym, location, staff
8.3
Good.
William G. Business travelers Singapore, January 25, 2015
Hotel near MRT

central, shopping , convenient
8
Orit T. Business travelers Israel, January 12, 2015
Helpful staff, but some infrastructure problems

The stuff tried to be helpful, they were very nice in trying to solve problems, but sometimes through no fault of their own - they were not successful
7.3
I was not feeling well when I arrived, and my main problem was that the room was too cold- given my health condition. The windows could not be opened and the room stayed cold even when the air conditioning was turned off. Eventually they changed my room to one facing a different direction - which was warmer. They also were happy to provide me with an extra blanket and extra tea (and even some home remedies suggestions). Another problem is that the room was poorly lit (they use very low voltage light-bulbs). Again, when I complained the stuff was willing to change the light bulbs. The room was clean, but some of the furnishings were old. A leaking faucet, noisy pipes, this sort of thing. The location is very convenient - close to City Hall MRT - and withing walking distance of china town, museums, and attractions. Must emphasize again that the stuff was doing their best to accommodate and help.
Michelle C. Business travelers Taiwan, January 10, 2015
Very nice location.

Convenient location, friendly staff, clean room
8
Poh C. Business travelers Malaysia, January 8, 2015
Big rooms

spacious room, clean and location
7
The stay was good for a business traveler. However, it is overrated as a 5 star. Lights was not working, lighting in the room was fairly dark. Otherwise, the stay was above average.
Dwiharto N. Business travelers Indonesia, January 5, 2015
Great Hotel

Clean, good location, good food
8.7
Kaung Z. Business travelers Myanmar, December 22, 2014
this is a nice hotel

nice location, good food, near to access shopping place
6.7
Nice stay there.
Bo W. Business travelers China, December 20, 2014
Comfy stay

Value for money, clean, comfy
8.7
Was a good stay. Simple style good for business travellers, comparatively convenient location.
Ratnawati R. Business travelers Indonesia, December 14, 2014
The room was quite dark

Clean, friendly staff, location
8
Margaret N. Business travelers United States of America, December 6, 2014
smells

location, staff, food
7.3
Everything was satisfactory except that the bathroom in my room smelled horribly. I think it is due to the toilet not being able to flush very well unless you hold it there for a while. Also, the running machine in the gym was smelly and had sweat left over from the previous person. I think the gym staff must not clean the equipment too frequently. Lastly, the clean gym towels also had sweat smell on it.

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Customer Reviews - Grand Park City Hall Hotel, Singapore

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