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Grand Park Orchard

270 Orchard Road, Orchard, Singapore 238857 (Show on map)

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"Good location to shop or walk around..."

  • Josephine, Malaysia
  • August 24, 2015
  • Area: Orchard
  • Rooms : 308
  • Free Wi-Fi

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Room Types
Business Essential: Deluxe
Business Essential: Deluxe With Breakfast
Deluxe With Breakfast
Weekend Staycation:Deluxe With Breakfast & Internet
GSS50: Deluxe With Extra Benefits
Deluxe With Extra Benefits
Crystal Club Deluxe With Extra Benefits
Deluxe With Extra Benefits
Crystal Club Deluxe With Extra Benefits
GSS50: Crystal Club Deluxe With Extra Benefits
Crystal Club Premier With Extra Benefits
Premier With Extra Benefits
Crystal Club Premier With Extra Benefits
Premier With Extra Benefits
GSS50: Premier With Extra Benefits
Premier With Breakfast
Business Essential: Premier With Breakfast
Weekend Staycation Premier
Business Essential: Premier
Park Suite With Extra Benefits
Park Suite With Extra Benefits


When would you like to stay at this hotel?

Features of Grand Park Orchard

24-hour front desk

24-hour room service

24-hour security

airport transfer



business center

car park

coffee shop


currency exchange

daily housekeeping


executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities



poolside bar


private check in/check out


room service

safety deposit boxes


shuttle service

smoking area

taxi service

wheelchair accessible

Sports and Recreation

fitness center


outdoor pool



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)





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The luxurious Grand Park Orchard prominently rests in the heart of Singapore's most vibrant street, Orchard Road. With brilliant restaurants, famous shopping malls, and entertainment centers just at your doorstep, guests will definitely fall in love with this place. An easy stroll away and you'll find the MRT that will transport you to the central business district and Clarke Quay within 20 minutes. An iconic building that impresses even tourists passing by, Grand Park Orchard boasts a herringbone design and is decked up by exterior glass façade and outstanding media walls. With 308 luxurious rooms and suites, Grand Park Orchard is perfect for leisure travelers and business travelers looking for a modern place to stay. And if that isn't enough, this property brings free Data and Seamless International Connectivity Service to all hotel guests with ‘Handy’ In-Room Solutions. Guests will enjoy complimentary smartphone service with unlimited and free 3G data as well as local and international calls to 27 countries throughout the stay. The luxurious Grand Park Orchard prominently rests in the heart of Singapore's most vibrant street, ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
30.00 SGD

Check-In From

Check-Out Until

Distance from City Center
4.5 km

Distance to Airport
25 km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Reception Open Until

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 5992 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (5992)
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Weldar L. Families with young children Hong Kong, August 24, 2015

1) Location; 2) Staff Attitude;
Overall is so far so good. But the room is very cold, even I set the room temp to 30C. Freezing. The breakfast is fair - I stayed 4 days, all the same food. Only the location and staff service is good.
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Josephine S. Business travelers Malaysia, August 24, 2015
Nice and comfort hotel to stay

Good location to shop or walk around
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Muda I. Families with young children Indonesia, August 24, 2015
Small room, great location but no halal breakfast.

Location, Location, Location
pleasant.. lucky there are many halal food around
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Achmad H. Families with young children Indonesia, August 24, 2015
Nice Hotel

Strategic Location, Comfortable, Easy to travel anywhere
My stay in Grand Park Orchard was superb, I really recommend the hotel as it is close to Orchard Road, good for business or vacation.
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Sharon L. Families with older children Philippines, August 23, 2015
Under delivery of expectations

location, club lounge, complimentary cell phone use
Our stay was only average which is a disappointment if you were to read the stellar ratings of this hotel. We had a few issues: The 4th floor reception staff are not trained to handle requests or questions. Our shower on the 10th floor, 1045 needed to be repaired because the overhead shower did not work. Our request for connecting rooms was not granted despite requesting for it more than a month in advance. the 4th floor reception staff was not familiar with the room positioning and layout. on a scale of 1 to 10, 10 being excellent, this hotel is only a 6. save your money and book with Mandarin Orchard, across the street.
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Lesley A. Couples Philippines, August 23, 2015
Good location, aircon malfunction and broken door

Good location, value for money, Handy phone
The location was good and very near shopping malls. The free use of the Handy for wifi and int'l calls was great too and convenient. However, we got trapped in the bathroom twice as the door lock was broken and the aircon was malfunctioning too and room was very warm. They immediately sent someone to fix it though.
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Chee P. Couples Australia, August 22, 2015
Great location

Free phone to use
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Shelby P. Families with older children Indonesia, August 22, 2015
great location and great staff

the location and the staff
our stay was really great. the location is great very close to everything on orchard street. the staff were really nice and very helpful. we originally booked for 5 days but we had to leave early and the hotel was very kindly agreed to refund the rest of our booking. very nice and very helpful.
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Timur N. Families with young children Australia, August 22, 2015
Worst 5 star hotel

Checked in at 6pm & our room was not ready.We booked a kingbed room 4 weeks prior to our stay.The room had 2 seperate beds & we had to wait for housekeeping to come to put the 2 beds together to make a king bed.Once put together,there was 1 bed higher than the other.After our 14 hour flight we wanted to have a shower,after going into the bathroom we saw the state of the bathroom.It was not clean & the drain had small insects flying around.The bathroom had a bad smell to it & it was definitely not up to a 5 star hotel cleanliness.The room had so many stains on the carpet & there was dust on the night tables & amenities that were in the room.We felt like no one had stayed in this room for a while & it hadn't been cleaned in a while either.The bathroom was designed as a disabled bathroom, which wasn't a problem, but the issue was that after our showers through our stay we had to walk through puddles of water on the floor to get to the toilet as there wasnt a shower screen.To have to get to the toilet by walking through water I think is ridiculous.We have a small child and had to take extra care that no one slipped through the night.After arriving & seeing the state of the bathroom I thought it was best to speak to the front desk to inform them of the state of the room. I told the staff member that we didn't want any upgrade but to notify them that the room is not up to 5 star hotel standards. I explained the bathroom was dirty & about the insects. He laughed & said the hotel is old & that they have been busy for the past one & a half weeks so room turnovers are very high. I do not feel that this is a justified excuse to say why our room is dirty. A genuine apology would have helped the situation but instead he just laughed and dismissed my concerns about the room. When I said this is not acceptable he asked if I would like housekeeping to come and check the bathroom, I said ok. Surprisingly no one came.
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Hermin H. Families with older children Indonesia, August 21, 2015
Grand Park Hotel is nice place to stay

Good Location, friendly staff and comfortable room
On 19 August we have been upgrade to suite room, very exited because my son very happy because he get a very big and nice room.. we enjoy our stay at the Hotel.. Must try the suite room..👍
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Customers like this hotel for:
Nearest transport:
  • Somerset MRT Station (0.4 Km / 5 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Seletar Airport (13.1 Km)
  • Changi International Airport (17.8 Km)
Customer comments:
  • "Great central location" , "Great service" , "New and clean"
Top attractions in the area:
  • The Paragon (0.1 Km / 2 min walk)
  • Ngee Ann City (0.2 Km / 3 min walk)
  • Lucky Plaza (0.3 Km / 4 min walk)
  • Orchard Road (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line.

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