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About Grand Park Orchard

Description

The luxurious Grand Park Orchard prominently rests in the heart of Singapore's most vibrant street, Orchard Road. With brilliant restaurants, famous shopping malls, and entertainment centers just at your doorstep, guests will definitely fall in love with this place. An easy stroll away and you'll find the MRT that will transport you to the central business district and Clarke Quay within 20 minutes. An iconic building that impresses even tourists passing by, Grand Park Orchard boasts a herringbone design and is decked up by exterior glass façade and outstanding media walls. With 308 luxurious rooms and suites, Grand Park Orchard is perfect for leisure travelers and business travelers looking for a modern place to stay. And if that isn't enough, this property brings free Data and Seamless International Connectivity Service to all hotel guests with ‘Handy’ In-Room Solutions. Guests will enjoy complimentary smartphone service with unlimited and free 3G data as well as local and international calls to selected countries throughout the stay.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • poolside bar
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • outdoor pool

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 30.00 SGD
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 4.5 km
Distance to Airport: 25 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 11
Number of Restaurants: 1
Number of Rooms : 308
Reception Open Until: 24:00AM
Time to Airport (Minutes): 30
Year Hotel Built: 2010
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Recent customer comments

Filter by traveler type
All reviews (6474)

Business travelers (1262)

Couples (2155)

Solo travelers (677)

Families with young children (1221)

Families with older children (684)

Groups (475)

Excellent
8.1
Hotel Condition/Cleanliness
8.4
Facilities
7.9
Location
9.4
Room Comfort/Standard
8.2
Staff Performance
8.1
Value for Money
7.5
Food/Dining
7.3

4.8 Pankaj B.
India
May 05, 2016
Stay at Grand Park Orchard
Its like a 3 star hotel

4.8 Pankaj B.
India
May 05, 2016
Grand Park Orchard expereince
Poor and is like a 3 star

4.4 Pankaj B.
India
May 05, 2016
Grand Park Orchard expereince
Poor expereince where you charge for 5 star but expereince like a 3 star

9.6 Geraldine A.
Singapore
May 04, 2016
Honeymoon
The staff very kindly upgraded us for our honeymoon stay. Lovely room!

6.8 GERARDO C.
Australia
May 04, 2016
Dissapointing
Did not meet our expectations based on price. Excellent location right in the middle of Orchard shopping district but still quiet as it is off on a side street. Room was clean but a bit small. Staff do not appear well trained or motivated enough to deal with international travelers, particularly reception staff. Not much to boast about in terms of facilities with a pool more suited for children than adults and a tiny gym. Breakfast was not well organised with a limited sitting capacity not able to cope with peak guest flow. Judging by leftover food on plates it appears that the quality did not appeal to many either. The one surprising exception and great idea was the free Handy mobile phone available in the room and to take around during your visit that can be used as a hot spot for your other mobile devices.

8.4 FAHRI F.
Indonesia
May 04, 2016
Satisfied!
pros: Great location Friendly and helpful staff Complementary use of smartphone with free unlimited call and internet Free wifi Very close to the mosque cons: There is no direct elevator. So all guest must use 2 different elevators. 1st from entrance to lobby. 2nd from lobby to guest room. Room cleaning very late. Around 5pm everyday.

7.6 NIAN J.
China
May 02, 2016
Good location, small room
Good location, but facilities are just so so. Room is a bit small.

10 Juni P.
Indonesia
May 01, 2016
Fantastic
Good location!

8.8 Nhan H.
Vietnam
May 01, 2016
Exellent location and facility - Staffs need to be
Our stay was very pleasant and comfortable. Most of it has to do with the facility. The staffs on the other hands are not well-trained and a bit too passive.

6.8 Vina A.
Indonesia
May 02, 2016
excellent location, free wifi
location wise this hotel is very nice. But because this hotel is always full, so is the reception area and they don't have queue line or someone who manages the queue like in Mandarin Orchard, hence the waiting time is quite long. Also the AC control in the room wasn't working like the last time we stayed here. We turned off the AC but still shivering through the night.


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