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Excellent 8.1
Based on 6746 reviews

Recent customer comments

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Excellent



based on 6747 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3

Chairudin H. from Indonesia
Solo travelers
Stayed one night in December 2014
great service and accomodation
nice service. good location. clean.
Perfect
Reviewed December 19, 2014

Su H. from Malaysia
Business travelers
Stayed one night in October 2014
Good Location
Good location, reasonable price, easy access
Reviewed December 18, 2014

TECK S. from Singapore
Couples
Stayed one night in December 2014
superb
shopping
All staff are great superb
Reviewed December 18, 2014

Aiyshwarya N. from Malaysia
Families with young children
Stayed one night in December 2014
Awesome stay
The location was good,the room was clean and we was given a phone to use to call which was awesome...
We will come again
Reviewed December 18, 2014

Yang E. from Singapore
Couples
Stayed one night in December 2014
nil
nil
Good
Reviewed December 17, 2014

Yi L. from Singapore
Couples
Stayed 3 nights in December 2014
Gotta be kidding me that this is a 5 star hotel
Location, Front Desk Service
This must be one of the dirtiest/worst 5 star hotel in the world. The bed sheets has stains on it, amenities box are dusty and mouldy. Room service has no more than 15 items on their menu. Forget about paying extra for their "buffet" breakfast which only has 6 warm dishes, you will be better off going outside for your brunches. The only 5 star this hotel deserve is their front desk staffs. Each and every staff was always full of smiles, ready to help and go the extra mile.
Reviewed December 16, 2014

Yvonne T. from Malaysia
Couples
Stayed 2 nights in December 2014
This is a very convenient hotel.
Convenient, clean & nice
I like the convenience of this hotel, good location.
Reviewed December 16, 2014

Luis M. from Chile
Couples
Stayed 3 nights in December 2014
best location
location, cleanness, value for money
Reviewed December 16, 2014

francis W. from Indonesia
Families with young children
Stayed one night in December 2014
perfect location with good value of money
location, cleanliness, good staff
Great.
Reviewed December 16, 2014

Poh C. from Malaysia
Families with young children
Stayed 3 nights in December 2014
3rd Stay
Location in Orchard, Friendly Staff and Spacious Room
I was there for business and brought my family along. My family had a great time enjoying shopping and the food orchard has to offer. A bit touristy but good for 1st time visitors not familiar with Singapore.
Reviewed December 16, 2014