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Excellent 8.1
Based on 6606 reviews

Agoda Verified Reviews

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Excellent



based on 6606 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

victor K.
Australia
October 23, 2014
awesome team
staff, service, location
great! Staff were awesome. Only setback .. mattresses are hard and not comfortable.

Shea L.
Malaysia
October 22, 2014
Convenience
Clean. Convenience. Friendly staff
Comfort

Debby T.
Indonesia
October 22, 2014
comfortable
friendly staff, comfy, clean

Afif A.
Indonesia
October 22, 2014
Good Location Hotel with Free International Calls
The Location, The Free to use Phone, and Surrounding
I booked 2 rooms for 5 days at this hotel. I must say the locations is one of the best location in orchard road beside the mandarin hotel. The staff in my opinions is average for the 5 star hotel. The service is also average. The room feel a bit small even after they upgraded our rooms to the premier rooms. The most great things about this hotel is the handy phone, that they gave us in the rooms which we can have free international call, the device also have guide for local tourist attraction and information. The locations also near to the mosque in the orchard road which is a plus point for me because I'm a moslem

Melvina J.
Indonesia
October 22, 2014
located in Orchard and Free Mobile Phone Usage
we chose this hotel because it is located in Orchard Shopping area (just next to Paragon) and they also provide free mobile phone (free local and international call)
The hotel was located in Orchard Shopping Area which is very convinient. One of the best facility is free mobile phone complete with active mobile number and internet access. As the room, i felt the room and bathroom size were quite small and quite clean. During our stay, the hotel was in renovation in some area. We can hear the noise around noon until 6 pm. I find the room rate is a bit expensive for such a small room however considering the location and free mobile phone, it is still a best affordable place to stay.

Dwi N.
Indonesia
October 22, 2014
Great location surrounded by shopping mall
Location, comfortable room, free mobile phone with unlimited call
Very satisfying, close to everywhere

dina M.
Indonesia
October 21, 2014
Comfort
Nice, comfort, clean
Very satisfied

dina M.
Indonesia
October 21, 2014
Comfort hotel
Clean, strategic, big
Very satisfied

dina M.
Indonesia
October 21, 2014
Good hotel
Friendly , clean , big
Value of money with friendly services and nice breakfast

Andre S.
Indonesia
October 21, 2014
Just OK
Location, Room Standard, Free to use gadget
Arrived at 12.30pm room was not ready and was asked to come back at 2pm, came back at 2pm , room still not ready and had to wait 15 more minutes for it to be finally ready. Given a room at the smoking floor despite We traveled with a 1,5 yo daughter and we specifically ordered a non smoking room 1 month before. The only help they offered was to freshen up the room with air freshener which I still had to call them 3 times in order for the housekeeping to come and spray the room. Room was great, comfortable, above the swimming pool. When we thought at least the room was good, we were disappointed again at night when the pool bar played loud music until 11pm on a Wednesday. Only good was the location but I'd rather pay a bit more and stay at the hotel opposite.