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Excellent 8.1
Based on 6665 reviews

Recent customer comments

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Excellent



based on 6665 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

Jia T.
Singapore
November 14, 2014
A decent hotel
Location
Swimming pool is located on the same floor as the lobby and there isn't much privacy when one is swimming in the pool. Otherwise overall the hotel is a decent stay.

Erick L.
Indonesia
November 13, 2014
Perfect Location
Location, Clean, Convenience
Great Location. Free smart phone was also a huge plus

Corina W.
Switzerland
November 13, 2014
Overpriced
location location location

ZE T.
Malaysia
November 12, 2014
nice hotel with big beds
nice hotel with big beds
nice hotel with big beds

Siew Y.
Singapore
November 12, 2014
Good service
Good service
Comfortable

Muhammed N.
South Africa
November 12, 2014
I would not stay there again
The location. The rates.porters
It was not the best.. I really don't think it is a five star hotel

Rafael A.
Philippines
November 11, 2014
Central Location
Conveninece, Location and Value
Grand park orchard is ideally located in the heart of Orchard road. Across the street is paragon shopping center with a food court and grocery at the basement. Check in was fast and efficient, receptionists are friendly and eager to help. Rooms are clean and quiet. Beds are fairly comfortable. Connecting rooms are available for deluxe category. Coffee shop is under renovation but adequate room service is available. Overall a good stay - will recommend this hotel

Singgih N.
Indonesia
November 10, 2014
not worth it
location, location, location.
it was a verry dissapointing stay. the room seemed like an old renovated room. The carpet felt sticky as if it hadnt been cleaned very often. The anti-slip mat provided in the bathroom was moldy. Calls to front desk was never answered, even for urgent situations such as needing first aid kid. Their location is close enough to hospitals (the reason i stayed, we had to make daily trips to the Mt. E) yet all they had to offer for first aid kid is plaster, which was never delivered to my room anyways because calls that they say theyre going to follow up was also never followed up. This had happened several times during the short stay of 2 days. Overall was a huge dissapointment.

Gusman A.
Indonesia
November 10, 2014
Great Location & Facilities
Nice bed, very useful smartphone, great location
I stayed in deluxe room for 10 days while having a training in lovely city Singapore, the location was great but one thing to remember was when they borrowed me with a fancy smartphone to have all my international and domestic calls for free.. It was amazing, i used it all the time and it even has it's own UI or software so it help me to find lots of attractions in Singapore. overall the bed is very nice, lack of TV programs but it is Singapore, you will stay outside most of the time

farzana A.
Singapore
November 10, 2014
Heart of Town!
Location, comfort and accessibility
Fantastic! Superb! In the heart of Singapore!