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Excellent 8.1
Based on 6669 reviews

Recent customer comments

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Excellent



based on 6669 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

wattanachai K.
Thailand
November 06, 2014
great for travelers
great location, good environments, comfortable for travelers

Luis M.
Chile
November 04, 2014
well located
location, cleanness, value for money
excelent and convinient

Thy E.
Austria
November 03, 2014
standard
location
ok, staff are rude

Lorainne T.
Philippines
November 03, 2014
Just ok
Location, location, location
Just fine. Carpets are not so clean. Room is in the small side.

Adre L.
Netherlands
November 03, 2014
a good hotel in an excellent location
location, room and fast elevators
Good and comfortable, value for money.

yudi G.
Indonesia
November 03, 2014
great location
location,cleanliness, comfort

Jason P.
Australia
November 03, 2014
Excellent Hotel
Food, bar, staff
Excellent hotel, we loved our stay here and will always stay here in Singapore

Zulkifli Z.
Malaysia
November 03, 2014
Hotel in the center of Orchard Road
Hotel condition, cleanliness and its location
Generally the staff was wonderful. The room was properly setup and comfortable. The location is very good. Every building or shopping complex in Orchard Road is reachable on foot. It is very close to Masjid Al-Falah, to those muslims who want to perform prayers/friday prayer. Upon arrival, I was given 'handy' which is actually a smart phone came with voice and data package. The device is complimentary and it was useful tool for me while I'm in Singapore. And I can call back Malaysia for free.

Joanna P.
United States
November 01, 2014
Nice hotel but...
The complimentary use of cellphone, location, exterior design
Everything from check in to check out was smooth. No complaints about their front desk staff. However, the teaspoon used with the coffee mugs weren't washed at all. My daughter ate mac & cheese and used it and the next day after the housekeeping attended our room, i noticed that there are still markings of the cheese on the teaspoon. Second was, he didn't refill my condiments (creamer to be specific) and the shower gel. I know these stuff are no biggie but i just had to compare Grand Park Orchard to another nice hotel across the street which i staye at last January. I expected more actually. But the best part really was the cellphone i can bring and use while i'm in singapore. Awesome!

Tuyet N.
Vietnam
November 01, 2014
Great
Location, new and clean
I did enjoy. I'll definitely stay here again next time