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Excellent 8.1
Based on 6745 reviews

Recent customer comments

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Excellent



based on 6745 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3
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noel C. from Malaysia
Business travelers
Stayed one night in June 2016
Great hotel with great location
Clean and comfortable hotel for business traveller but there are not much variety on breakfast.
Reviewed July 05, 2016

Charles S. from Indonesia
Families with older children
Stayed 2 nights in June 2016
Staff very stiff
The way they handle problems is really unprofessional. They keep arguing instead of listening to what customer say and they dont solving problem quickly
Reviewed July 05, 2016

POOI L. from Malaysia
Families with older children
Stayed 2 nights in June 2016
Convenient location
Good location and near to orchard shopping area.
Reviewed July 04, 2016

Victor L. from Malaysia
Couples
Stayed 2 nights in June 2016
Not as good as i thought
It's overrated, firstly, everything is small, the room, the reception area, the pool etc.. The staffs were not friendly. Secondly, our room's sound proofing was poor, we could hear people talking from next room and baby crying from another room. The lift have some kind of weird sound when moving up and down, it doesn't sounded right mechanically. Thirdly, the pillows were too soft and the air-con blew right at my face and there is no way to adjust it except lower the fan speed. On the plus side, the location is among the best, and the hotel provide us a cellphone with free call and internet service, how cool?
Reviewed July 04, 2016

Tuyet N. from Vietnam
Business travelers
Stayed 2 nights in February 2016
central
location, nice bar, friendly staff but roomphone keep ringing at night??????
Reviewed July 04, 2016

Anseilla L. from Indonesia
Families with older children
Stayed 2 nights in June 2016
Good Location
Clean room but a little bit small. The location is very convenient.
Reviewed July 04, 2016

Lianto L. from Indonesia
Business travelers
Stayed 2 nights in June 2016
Good location
Good location
Reviewed July 02, 2016

Abdul T. from Brunei Darussalam
Solo travelers
Stayed 2 nights in June 2016
Comfortable hotel room, nice ambience
I chose it because the room has a bathtub. Also a nice view and relatively quiet hotel.
Reviewed July 01, 2016

Lucky S. from Indonesia
Families with older children
Stayed 2 nights in January 2016
Clean , easy
The room clean and easy going to the city
Reviewed June 30, 2016

Poh C. from Malaysia
Business travelers
Stayed 2 nights in June 2016
Great Location
This hotel is where I always stay if I bring my family along for my business trips. Great location, nice rooms and friendly staff. The only downside is the 2 lifts, take 1 lift to lobby and another to rooms which can be inconvenient during peak hours.
Reviewed June 30, 2016