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Excellent 8.1
Based on 6757 reviews

Recent customer comments

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Excellent



based on 6757 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3
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Vina V. from Indonesia
Families with young children
Stayed 7 nights in July 2014
Perfect Hotel for Holiday
Location, Staff Performance, Restaurant
I Stayed for 1 weeks for holiday. That was my second stay at Grand Park Orchard. And still, this hotel impressed me by the staff performance (Quick Check-In, Nice Restaurant, Variety menu for breakfast, Fast and Clean Housekeeping, very friendly concierge)
Reviewed August 22, 2014

charles S. from Indonesia
Couples
Stayed 2 nights in August 2014
great stay
central, close and reasonable price
the place is close by and cosy
Reviewed August 22, 2014

ZE T. from Malaysia
Couples
Stayed 2 nights in April 2014
nice hotel with big beds and comfortable feel.
nice hotel with big beds and comfortable feel.
Reviewed August 22, 2014

Matina R. from Thailand
Groups
Stayed 3 nights in July 2014
Can't think about a negative thing
Location, spaciousness, cleanliness
Reviewed August 22, 2014

Chun L. from Hong Kong
Families with young children
Stayed 2 nights in August 2014
Excellent Service
Location, Staff, Service
Location is quite good, . Within 5 minutes, you can reach MRT. Marketplace and convenience store beside the hotel. Staff are excellent, polite, professional. As we need to forzen the milk, they can provide freezer service. You know some hotel can not provide 'forzen service'. The free mobile phone is excellent, it is not only provide phone service but also 3G internet service. Buffet Breakfast: variety not good with acceptable taste. Room (free upgraded to premium) not big but enough for us (2 adults and 2 children), bathing area quite big when compare with the room size. Not very clean, dust are not clean well. They agree to give me adjoining room before I arrive but finally cannot. Conclusion: Very good hotel and will visit again.
Reviewed August 21, 2014

KUAN S. from Malaysia
Families with young children
Stayed one night in July 2014
Great location for shopping
Location location and location
Was there with families for shopping. Walking distance to every venue in orchard.
Reviewed August 21, 2014

Juan C. from Philippines
Families with older children
Stayed 3 nights in July 2014
Good location, love the handyphone
Location, Handyphone, Staff
Location is perfect - both Orchard and Somerset stations were just a short walk away and shopping centers were right outside. The rooms were provided with a Handyphone each - very useful when shopping! Everyone is friendly in this hotel! I've recommended this hotel to my friends and colleagues and they are excited about their next trip!
Reviewed August 21, 2014

Elsye T. from Indonesia
Families with young children
Stayed one night in July 2014
good Location
good location, free using of smart phone, nice room
The staff are not so nice and not helpful.
Reviewed August 21, 2014

mintarja S. from Indonesia
Couples
Stayed 2 nights in June 2014
Great location...., the rest are standard
location, good bar, modern design
Probably not going to be my first choice in the future. Best location, Hotel maintenance can be better, Food is acceptable, good bar though....
Reviewed August 20, 2014

Mark A. from United Kingdom
Couples
Stayed 2 nights in March 2014
Great location but not worth the money
location, location, LOCATION!
Fine, nothing remotely great, nothing too bad! The decor was a little dirty.
Reviewed August 18, 2014